Missing internal USB header

[RKreb1]

usb

According to the specification (http://downloadmirror.intel.com/22370/eng/DCP847SKE_TechProdSpec02.pdf http://downloadmirror.intel.com/22370/eng/DCP847SKE_TechProdSpec02.pdf) the DCP847SKE / DCP847DYE should have an internal USB header, but on my unit there are no pins. (Identification numbers: G6YE3010025W / SA G80888-101)

We need another 70 pieces and we have to be sure that they have the header pins connected! What do we have to put on the order (like: Date of Manufacture after xx.xx.xx) to be sure?

Thanks

rokr

[LHill_Intel · Accepted solution]

Hello rokr,

To be sure you get the version that includes the internal USB header, you will want to order by SA number G80888-102 or later, with the board AA number of G80890-102 or later.

Regards,

Lois H.

Intel

[RKreb1]

Hello Lois

Thank you for answering my question.

With your answer I found the following document: https://qdms.intel.com/dm/d.aspx/CC0AFCD8.../PCN112010-00.pdf https://qdms.intel.com/dm/d.aspx/CC0AFCD8.../PCN112010-00.pdf . There it says that the USB header will be added in DCP847SKE, but not in DCCP847DYE. Does this mean we cannot use the kit, but have to order the SKE? Or is the DCP847SKE always a part of DCCP847DYE?

Regards,

rokr

[LHill_Intel]

Hi rokr,

Yes, the board DCP847SKE is always a part of the DCCP847DYE kit.

Regards,

Lois

[LHill_Intel]

Hi again rokr,

Our NUC development team is interested in finding out what our customers use the internal USB header for. Do you have a specific add-in device that you plan to plug into the USB header? What make and model is it?

Regards,

Lois H.Intel

[RKreb1]

Hello Lois

We use the board to build an embedded system for biometric authentication. We need two USB ports, one for the biometric device and another one for a small LCD.

For security reasons, only the power connector and the network connector must be accessible from the outside. With an internal USB header, we could position the board at the edge of our box and only make holes for the power and network connector.

We are not able to find here a supplier, who has NUC's of the new series. To still get two USB ports 'internally' available, we have therefore to position the board away from the edge of the box and add additional cables and plugs for power and network between the board and the box.

Short summary: we need the USB header to build an embedded system with two internal USB devices.

Regards

rokr

[LHill_Intel]

Hi rokr,

Thank you for the info on how you are using your NUCs. You might want to check out this site: http://www.intel.com/content/www/us/en/buy/inteltechnologyprovider/find_an_intel_techno.html http://www.intel.com/content/www/us/en/buy/inteltechnologyprovider/find_an_intel_techno.html. You can filter down to find the Intel Technology Providers in your area - give your requirements of the specific hardware revision and they should be able to track that down.

Alternatively, if it would fit your configuration, you could purchase the board-only SKU (DCP847SKE) - https://www-ssl.intel.com/content/www/us/en/motherboards/desktop-motherboards/desktop-board-dcp847sk... https://www-ssl.intel.com/content/www/us/en/motherboards/desktop-motherboards/desktop-board-dcp847sk..., which had the onboard USB header from the start. The board-only SKU ships in 10-packs.

Regards,

Lois

[RKreb1]

Hi Lois,

Good to know that all 'board-only' units include the internal header. The funny thing is that here a ten-pack of board-only units (without PSU!) costs more than ten complete units.

Regards,

Roland

[LHill_Intel]

Hi Roland,

The pricing sounds a bit odd. I'm curious... where are you seeing this?

Lois

[RKreb1]

Hi Lois,

That's in Switzerland. Cheapest offers are:

- DCP847SKE = 1585.-(package with 10 units) plus 19V PSU = 25.- -> 182.50 per unit

- DCCP847DYE = 175.- per unit

Regards,

Roland

[LHill_Intel]

Hi Roland,

Well, that just doesn't sound right. I've asked our European account manager about this and will let you know what I find out.

Lois