I have a Benq PD3200Q monitor (F / W Version V003 20180321, DP 1.1 or DP 1.2), an INTEL NUC NUC8I3BEH computer (Thunderbolt 3 (40Gbps) USB 3.1 Gen 2 (10Gbps) and DP 1.2 via USB-C), a cable (QGeem) thunderbolt [comp] < -> DP [monitor].
If you are using the same (QGeem) thunderbolt [comp] < -> DP [monitor] cable with the Acer monitor and it is working, I would ask Benq support what may be the cause that you can't use the DP input.
Can you check the Benq DP input with other computer?
I asked for Benq support, they answered - check the Benq DP input on another computer.
I checked the Benq DP input (from an IBM Thinkpad laptop) - there is an image on the monitor, the Benq DP input works ((
PS Perhaps I need to activate the thunderbolt driver, but I cann't do this (
1. I can't install it.
I can download the driver. But the installation requires a Thunderbolt device (I do not have it).
2. I did, attached to the message.
3. Yes, this was done immediately after installing windows 10.
4. No, The first cable (IBM) is DP-DP. The second cable (NUC) is Thunderbolt-DP.
1. Yes, I tried. I connected two cables simultaneously from the computer to the monitor (HDMI-HDMI and Thunderbolt-DP).
I attached a picture from Device Manager. I don't see an error on a Base System Driver in the Other Devices category. I don't see any errors ((
I can't install the driver (
1. I check in Disk management, I see EFI partition on my system drive. My first SSD Kingston (with system) is GPT, and my second SSD Sandisk is MBR.
Do I need to convert my second disk to GPT? It's necessary? Thank you