I have a NUC11PHi7c and since a few weeks, it has the problem that sometimes the USB ports stop working. The pc keeps working, but my mouse and keyboard which are on USB stop working. My mouse have a light on it and when it happens, the light is not shown. For some reason it looks like the USB driver has crashed and nothing works after that until I restart my PC.
When I connect a bluetooth keyboard it just work find and I can use it to restart. I cannot find anything in the event viewer to see what is wrong.
Anybody has a clue to figure out why it is doing this?
I have the latest windows updates and bios updates.
I installed the update and will see if this fixes things.
This is the problem I'm getting. It is a hardware error. But I cannot find what piece of hardware is causing the issue. Any got an idea to find this out?
Fault bucket LKD_0x144_CONTROLLER_GONE_USBXHCI!TelemetryData_CreateReport_VEN_8086_DEV_a0ed_REV_0020, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 95d243a6-4665-400e-bc48-bf8593d4c493
These files may be available here:
Rechecking for solution: 0
Report Id: 99400863-a23d-452f-98e4-8e377ad8bb24
Report Status: 268435456
My PC is not starting up anymore. The start button is blinking every 4 seconds the same with the green light closest to the USB C Port. What to do?
Anybody know what this means?