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RØkla
Beginner
433 Views

My NUC7i7DNH2E Dawson Canyon wont come out of sleep/power save mode.

I can hear the CPU going good, but pc is not waking up, and i have to do a hard restart (button)

I am using HDMI and 2x Benq, win 10 pro. the intel agent keeps system up to date

Its not every time it sleeps, but enough times to make it really anoying

 

I ended up turning of the screen power save mode and just use the good old screensaver (black screen) during the work day and turn OFF the displays at end of work day.

0 Kudos
6 Replies
AlHill
Super User
63 Views

What bios do you have?

What version of Windows 10? 1809? Lower?

What graphics driver do you have installed?

 

Doc

RØkla
Beginner
63 Views

Bios version DNKBLi7v.86A.0062.2019.0304.1800

Intel(R) UHD Graphics 620 Driver Version: 25.20.100.6373

Windows 10 Pro 1809

AlHill
Super User
63 Views

RØkla
Beginner
63 Views

Thanks, i will give it try for a few days and get back to you if that did it or not

n_scott_pearson
Super User Retired Employee
63 Views

As a workaround, you could try disabling Monitor Sleep in the Windows Settings.

...S

RØkla
Beginner
63 Views

Hello, cant say it did it, for a long time it was OK, but "its back" now and i had to disable monitor sleep and just use a black screensaver