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My laptops Audio drivers have not been working after I reformatted my PC I have looked everywhere and tried everything I could think of and I have run out of ideas.

DMurp19
Beginner
372 Views

My laptops graphics driver was not working correctly so I decided to reformat my PC to see if it could resolve the issue and as I booted my laptop up there was a red circle with a white x saying "No audio output device is installed"

I then ran the windows troubleshooter which told me there were no issues with my audio. I then checked device manager and found that the driver "Intel(R) Smart Sound Technology (Intel(R) SST) OED" had a yellow warning symbol I clicked on it and it showed the error code "This device cannot start. (Code 10)Configuration mismatch (production/engineering)."

I then looked the code up online and followed the exact step by step guide for resolving the issue and that did not work either. I then took it into a shop they told me to download a driver online and then try that which worked! finally we tested it in the shop worked all good got home and like something out of a skit the same exact error occurred, I then reinstalled the driver that we installed in the shop and it worked until I had to turn my laptop off. so now whenever I turn my computer on I need to reinstall the driver now that has just stopped working so I physically have 0 clue what I can do.

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1 Reply
AlHill
Super User
155 Views

This forum is for Intel NUCs. Contact your laptop manufacturer for support of THEIR device, and make sure you are using the drivers on THEIR support site.

 

Doc

 

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