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JGumk
Beginner
1,644 Views

NIC8i7HVK plantronics headset microphone.

I am having issues getting my Plantronics blackwire 520 headset microphone working. All intel nuc drivers/bios, and plantronics headset drivers are updated to the latest version. The headset connects and identifies just fine, but the microphone will not work. The audio comes through the headset fine, but input will not work with the microphone.

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4 Replies
LeonWaksman
Super User
100 Views

  • The headset is muted. Press the mute button to unmute the microphone.
  • The headset is not set as default audio device on your computer. Set the headset as default audio device in your computer.
  • Enter Settings> Update @ security > Troubleshoot>Speech and run the Troubleshooter

Leon

JGumk
Beginner
100 Views

Thanks. All of these have been validated and still not working.

LeonWaksman
Super User
100 Views

Is the headset connected directly to one of USB inputs or, it is connected to an USB hub?

Leon

RBell1
Novice
100 Views

FWIW (not much), my Plantronics Blackwire 725 works correctly with my NUC8i7HNK.

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