NUC 11 Enthusiast Kit - NUC11PHKi7C WOL Issue

[itsme]

System does not wake up at WOL  if it's in S4 ( hibernate) status.
Win10 22H2,  latest BIOS  and LAN drivers.

WOL from S5/S4 is enabled in BIOS.   fast startup is disabled.

But system wakes up at WOL if it was previously disconnected from power for a short time. This has been already reported here with an older BIOS version.

according to MS  this should work
https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/wake-on-lan-feature

I did hibernate the system via start -> power -> Hibernate

So WOL is supported only from sleep (S3), or when the user explicitly
requests to enter hibernate (S4) state in Windows 10.
Although the target system power state is the same between hybrid
shutdown and hibernates (S4), Windows will only explicitly disable
WOL when it's a hybrid shutdown transition, and not during
a hibernate transition.

[Steven_Intel]

Hello itsme,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with your Intel® NUC 11 Enthusiast Kit - NUC11PHKi7C, I will be glad to assist you.

I will be working on this. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello itsme,

Many thanks for your patience on this matter.

Please be aware that we are currently investigating about this issue and working to get a solution as soon as possible. We apologize for any inconvenience this may have caused.

Thank you for taking the time to raise the flag about this.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello itsme,

Thank you for your patience on this matter.

We have recently received a confirmation from the NUC Engineering Team that wake from S4 is not supported on either 11th or 12th generation NUCs. I apologize for the time and energy we spent troubleshooting this feature that is actually not supported. 

There will be an updated version of the Technical Product Specification that will reflect that, it should go public in the next couple of days. 

Again, I really apologize for the inconvenience.

Please let me know if you have any concern or need further assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.