Intel® NUCs
Support for Intel® NUC products
11792 Discussions

NUC 11 Pro - no fan spin when using or activating custom fan profile

sapphire_pro
Beginner
843 Views

Hi!

using NUC 11 Pro (NUC11TNKv7 with i7-1185G7) for a few hours...a very handy piece of electronic. Like every NUC I am using I tried to use the fan profile “custom” in UEFI --> Tab Cooling.

Even with the option “fan off capability” set to off (using custom fan mode), the fan does not spin up anymore. Not in BIOS and not in Windows. CPU reaches 100 degree even sitting in BIOS watching temperatures. Fan keeps turned off. Please see the attachment.

I have to switch back to F9 UEFI defaults to get the fan working again. Tried Power Button BIOS recovery with Version 0042 and 0054. Same result.

Interesting that there is the same topic here (solution was a BIOS Update):
https://community.intel.com/t5/Intel-NUCs/The-fan-keeps-turning-on-even-after-sleep-NUC-11/m-p/12776...

Attention: this user initially had a further problem with permanent spinning fan in standby mode but also encountered the problem with no spinning fan at custom fan profile setting.

Could you please provide a BIOS fix for that? Just port the solution linked above.

Thanks in advance!



Kind regards

sapphire_pro

Labels (1)
0 Kudos
1 Solution
Chris_V_Intel
Moderator
647 Views

Hi all,

 

For anyone that still needs it, we've posted BIOS 0056 that fixes this issue. You can download it from here: https://downloadcenter.intel.com/download/30519 

View solution in original post

12 Replies
Chris_V_Intel
Moderator
792 Views

Hi @sapphire_pro,

 

We are aware of this issue and we're hoping to have a new BIOS released next week!

sapphire_pro
Beginner
769 Views

Hi Chris!

 

thanks for your quick reply.

 

This fix will be included in a official BIOS release (to be find in download section)?

 

Regards!

Chris_V_Intel
Moderator
720 Views

"This fix will be included in a official BIOS release (to be find in download section)?"

Exactly! 

sapphire_pro
Beginner
678 Views

Thanks for your reply but I decided to return the unit to the seller.

Chris_V_Intel
Moderator
666 Views

Understandable. 

 

Hopefully you'll give us another chance in the future. 

 

Take care!

lEdge
New Contributor I
786 Views
Okay. So basically I'm not sure if that package needs consistent fan operation. I lost that article somewhere. But, the 1167G7 mobile platform laptops definitely take their time turning the fan on. I thought it was fan less. Turns out under an incandescent light it will turn on. That's just from experience.
I personally wanted that package fangless. According to fan forums that's just not what i3 through i9 CPUs are about.
Chris_V_Intel
Moderator
722 Views

For the most part, you are correct, the Core processors like being cooled.

However, there ARE fanless solutions for NUCs out there. Check out this link: https://www.intel.com/content/www/us/en/products/boards-kits/nuc-ecosystem-solutions.html It shows the cool designs and use cases some of our partners have come up with!

lEdge
New Contributor I
710 Views

Thanks. I guess it's a waiting game for the guy.

I myself found an interesting problem from the non partner provider{ Akasa's Galactico is a beautiful but flawed fan-less solution for the Skull Canyon NUC. }

Very creepy when the products are short of supply. I just got very surprised when my Pentium Silver N5000 turned up fanless. It's so terribly professional quiet in my room. I even decided to decieve my family and set up the room as an office.

Chris_V_Intel
Moderator
705 Views

Nice!

 

I was actually going to name Akasa, along with a couple of others, but I figured the "official list" is probably more complete.

 

Akasa was kind enough to provide us a Galactico and I built it up and it's sitting in our little NUC museum.

 

 

n_scott_pearson
Super User Retired Employee
702 Views

That's the Museum/Coffee Room, BTW       ;^)

...S

Chris_V_Intel
Moderator
673 Views
Chris_V_Intel
Moderator
648 Views

Hi all,

 

For anyone that still needs it, we've posted BIOS 0056 that fixes this issue. You can download it from here: https://downloadcenter.intel.com/download/30519 

Reply