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11316 Discussions

NUC 7i3 Motherboard down

eagleeye
Beginner
158 Views

hi everyone,

could someone name me a service center adress in germany  for

replacing or repair my motherboard. It has no light outside, no activity at all.

When i open the case, there is only one small LED on inside, nothing else.

it is in warranty until september 01.

 

thx a lot in front,

Eagleeye

 

0 Kudos
2 Replies
n_scott_pearson
Super User Retired Employee
150 Views

After verifying that your warranty is (still) active (here: Determine if Your Product Is Still Under Warranty), you need to directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the community forums). Here are pages where you can lookup contact information, including local phone numbers, by geography:

You can use the online forms service or email, but I actually recommend calling them directly. The above links provide local or toll-free numbers in most countries and support most local languages. You could also use the chat service (start here: Intel Customer Support Chat), but understand that this service is offered in English only and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone.

Hope this helps,

...S

eagleeye
Beginner
132 Views

Wow! yes! thats what i needed, an phonenumber in germany.

Right tommorrow i will start to telephone the hotline there.

Maybe i get an new Motherboard.

Thx a lot mr. pearson

 

 

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