02-19-2022 02:27 PM
I was given a NUC 7i5 that seemed dead, no standby LED and not booting. Owner said it had gotten really hot then shut down. I cleaned it and inspected for obvious shorts or burned components. The cooler was pretty dusty and I cleaned it, reinstalling with MX4 on the CPU and Arctic thermal pad on the GPU. When I put power on it, still no boot but I noticed the cooler was getting warm. I pulled power, and removed the cooler. After it had cooled down, I used my FLIR to find the hot spot and it is the GPU. Within just a few seconds it hit close to 200° F. I suspect when it overheated that it melted some of the BGA under the CPU/GPU package. Is this something that can be repaired or should I just eWaste it?
Super User Retired Employee
02-19-2022 03:22 PM
There's really no support for repairing failed or damaged units. Intel considers the design to be IP and does not distribute it externally. Perhaps the right-to-repair court cases will change their tune - but not in time for this unit.