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brasoveanul
Beginner
1,252 Views

NUC 9 Pro 2.5 inch drive

The user manual for the NUC 9 Pro NUC9VXQNX2 specifies that the unit supports, supplementary from the 3 M.2 SSD units, a fourth 2.5 inch SSD unit, without giving any instruction on how to actually install it, which is unprofessional. Is this true, what accessories should be bought in order to install a fourth 2.5 inch drive and from where? Eventually, can you give parts number?

 

An additional question, considering this system uses a Xeon processor, would it run fine with a non-ECC memory kit? Is it less stable in a non-ECC memory configuration? Should I buy a 3200 MHz kit or a 2666 MHz kit?

 

Thank you!

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18 Replies
brasoveanul
Beginner
1,240 Views

I would just like to up this. The manual is not at all helpful, so if you could clarify this, it would be very helpful, please read the first message. Thank you.

AndrewG_Intel
Moderator
1,228 Views

Hello brasoveanul


Thank you for posting on the Intel® communities. Your feedback is really appreciated it and we will share it with the proper department so they may review it.


Just to make sure, is this the User´s manual that you are reviewing?

https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/nuc-kits/NUC9xyQNX_UserGuide.pdf


Regarding your concerns, the Intel® NUC 9 Pro Kit - NUC9VXQNX has a one SATA 6.0 Gb/s powered port but it is not usable on the NUC 9 Extreme/Pro Kit. This SATA header is for use with the NUC 9 Extreme/Pro Compute Element only. For more information please refer to the Technical Product Specifications document, sections:

  • 2.8 Storage Options
  • 2.15 NUC 9 Extreme/Pro Element Headers and Connectors, component D >> Internal FPC Style SATA/Power connector.

https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/nuc-kits/NUC9xyQNX_UserGuide.pdf


However, we will check this further regarding the options to install and use a 2.5 storage drive and we will post back in the thread as soon as we have more details available.


Regarding the memory RAM, the Intel® NUC should work fine with non-ECC memory. ECC (Error Correction Code) RAM is theoretically more stable and reliable than standard RAM; however, different sources claim that there is a little impact in speed when using ECC RAM. Basically, if planning to use the system as a server or other "mission-critical" machine, the recommendation is ECC. If looking for maximum speed, the recommendation is non-ECC since most average users don't have a need for ECC RAM.


Also, it is worth mentioning that the Intel® NUC 9 Pro Kit - NUC9VXQNX neither supports memory RAM at 3200MHz nor it supports Intel® Extreme Memory Profile (Intel® XMP). The Intel® NUC supports the following memory types:

  • DDR4 2133/2400/2666 MHz SDRAM SO-DIMMs


For more details, please refer to the Technical Product Specifications document, section 2.4 System Memory.


Best regards,


Andrew G.

Intel Customer Support Technician


brasoveanul
Beginner
1,222 Views

Hello,

 

Thank you for getting back. Regarding the 2.5 inch drive, it is the user manual, indeed, that specifies, in a separate section, that an additional 2.5 inch drive can be installed, but the user should get the necessary cable and adapter by himself, without mentioning anything about what the cable and adapter is all about, or concerning the installation procedure. If it is possible to add a 2.5 inch drive, please come back to me with the necessary information, or if it is not, please correct the manual and provide the information here, so that other users clarify themselves. It is important to find the correct information, as this will influence the decision to purchase.

brasoveanul
Beginner
1,213 Views

I would add that it is important that this is clarified till Monday, at the latest, so that I can proceed with the purchase or cancel it altogether.

MRoss5200
New Contributor III
1,201 Views

The cable and adapter required are the same used in the CY and IN NUC products. I have tried it and it does work fine with this cable but there is no place to put the drive while it is connected since there is no room for a 2.5" device in the case. Plus, getting the cable will be a challenge since it is not sold separately.

CY SATA cable 2.jpg

CY SATA cable 1.jpg

Ronny_G_Intel
Moderator
1,194 Views

Hi everyone,

I apologize if the documentation is not clear enough about the system integration. The SATA ports are available on the system but with the intention to be used when integrating the system on a third-party or custom chassis. As mentioned by MRoss5200 the SATA Cable and the drive bay are not provided with the Kit and should be purchased separately.

In summary, the 2.5'' SSD option (as it's mentioned in the User Guide) is intended to be only available for the Element so costumers can use their own chassis solution, for the Kit only m.2 drives are supported.

In regards to memory support, please refer to https://www.intel.com/content/www/us/en/support/articles/000055830/intel-nuc.html non-ECC will run fine and maximum speed is 2666 MHz, anything faster than that will default back to 2666 Mhz.

Regards,

Ronny G

 

 

 

brasoveanul
Beginner
1,167 Views

Do you have any ideas where such a SATA cable can be purchased? Is it a chance that, as a last resort, Intel could send it, I am willing to pay postage.

brasoveanul
Beginner
1,070 Views

Hello,

 

I was wondering, isn't there any space in the nuc 9 extreme chassis for a 2.5 inch drive to be placed, although not a dedicated space? I refer to spare space with the 2-slot GPU installed in the PCIe slot. Seeing the pictures and movies, I can't figure this out, for example in the front of the unit, among the cables.

Furthermore, supposing I can source a SATA cable, what is the procedure to connect it to the available connector, is there anything special, like a latch that should be open?

n_scott_pearson
Super User Retired Employee
1,060 Views

With an 8" long, 2-slot-wide graphics card installed, no, there isn't room (I tried all over the place).

As far as I know, you just stick the ribbon cable into the connector (which should be in the open position by default) and squeeze it closed. I haven't actually tried doing this yet; I checked for drive fit first and stopped before taking the plunge on cable installation (these bare ribbon cable connectors give me the friggin' willies; I haven't a good track record getting these kinds of cables perfectly aligned).

...S

MRoss5200
New Contributor III
1,057 Views

The SATA port on NUC Element Pro is intended for system integrator use only. Intel is not going to provide cables to end-users. Maybe someone like Gorite, MicroSATA Cables, SimplyNUC will provide this in the future.

n_scott_pearson
Super User Retired Employee
1,052 Views

...And those connector tabs that *will* be broken!

brasoveanul
Beginner
1,042 Views

What do you mean by "will be broken"? Will they break by themselves?

n_scott_pearson
Super User Retired Employee
1,027 Views

They are very delicate and even experts have broken them. Do not try to remove the movable part completely.
...S
AndrewG_Intel
Moderator
1,153 Views

Hello brasoveanul

Thank you for your response.

 

The type of SATA connector on the board is "FPC,0.5mm,Gold 15u inch,Black,SMD-16P,ROHS,HF". We recommend to find a matching cable for this dimension. Please also check the picture on the Technical Product Specifications, page 27:

https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/nuc-kits/NUC9QN_TechProdSpec.pdf

 

We also want to inform you that the cable is not available for fulfillment from Intel; however, we will check this further to see if we can provide more details.

 

In the meantime, you may try checking with the Intel® Authorized Distributors and Approved Suppliers and Intel® Partners:

 

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

 

*Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel® or any of its products is implied.

hubick
New Contributor II
601 Views

Hi,

 

I have a 2.5" Optane 905P U.2 drive I wish to use with my NUC9VXQNX1. I have the U.2 to M.2 adapter bundled with the 905P that requires a SATA power connection. I plan on connecting it to an m.2 in the compute unit (not the m.2 on the backplane) (a Dremel may be required to exit the M.2 cable from the compute unit).

 

My understanding is that the 8-pin or 6+2 pin PCI Express leads for the GPU are 12 volt and don't contain a 5 volt line that can easily be adapted to a SATA power connection (5 volt), so my best bet is likely this "FPC" to SATA cable?

 

In this other NUC11 thread:

https://community.intel.com/t5/Intel-NUCs/SATA-cable-for-NUC11TNK/m-p/1271936#M82377

@n_scott_pearson links to an Intel cable "INTL-22FFC-1742", but also talks about 16-pin vs older 22-pin.

 

The product page at:

https://www.gorite.com/intel-nuc-internal-fpc-fcc-22-pin-sata-power-cable-for-2-5-inch-drives

says "Supports Intel NUC models :10th GEN Intel NUCs and later models", which reads like it should not work with the NUC9 according to the box?

 

@AndrewG_Intel says "FPC,0.5mm,Gold 15u inch,Black,SMD-16P,ROHS,HFwhich seems to indicate 16-pins on the NUC9 which sounds compatible.

 

Can anyone confirm if that "INTL-22FFC-1742" product above should work with the NUC9VXQNX1, at least just for my 5-volt power (and not data) needs?

 

Much Thanks.

 

p.s. I only plan on a single width (not GPU) card in there, so hope I can cram the 2.5" in physically. Are there any photos of 2.5" drives in these before I jerry rig my own mounting?

AndrewG_Intel
Moderator
1,130 Views

Hello brasoveanul


We would like to update this thread and inform you that our best recommendation is to follow the suggestion provided in our previous post. Unfortenately, we do not have this cable available for fulfillment. You may also check with online retail sites as the ones in this link:

Where to Buy Spare Accessories for Intel® NUC Products >> https://www.intel.com/content/www/us/en/support/articles/000024053/intel-nuc.html


We appreciate your feedback and it has been shared with the proper department. If you need any additional information, please submit a new question as this thread will no longer being monitored. Thank you for your understanding.


Best regards,

Andrew G.

Intel Customer Support Technician


n_scott_pearson
Super User Retired Employee
578 Views

As I said (though perhaps not in the conversations that you looked at), while the drive plug assembly can take a 22-pin cable, only 16 pins are actually necessary. Thus, the cable I referenced on the GORITE/MicroSATACables site *is* the cable you want - and it is essentially identical to the cable Intel provides with H-chassis NUCs and is supported by all of the 9th gen Compute Modules. Again, *all* of the NUC models that have supported the 16-pin ribbon cable assembly have supported this same cable assembly.

I offer as proof this comparison of the pinouts for the connector in the 10th gen FN NUC and the 9th gen QN NUC Compute Element.

 

9th gen QN NUC Compute Element:

n_scott_pearson_0-1620341755702.png

10th gen FN NUC:

n_scott_pearson_1-1620341804654.png

...S

hubick
New Contributor II
573 Views

Thanks for the response. I saw your text saying the cable only uses 16 of the 22 pins with the NUC11, what wasn't clear was if Gen10+ nucs have that 16 pin port, and pre-gen-10 had something else, like a 22 pin port and different cable or something. The INTL-22FFC-1742 product page pretty clearly states that it's for 10th gen and later, so I hesitated to assume that was incorrect.  I have ordered the cable.

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