My NUC D53427RKE is bricked - after pressing the power button, the power LED begins to flash every 10 seconds or so.I I
What I tried:
Response of the NUC was always the same - flashes every 10 sec. Please help!
Which support page? Do you hav an URL for me?
Also which "instructions to recover"?
Do you mean: https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/D53427RKE_TechProdSpec05.pdf https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/D53427RKE_TechProdSpec05.pdf
Can't find the right information ...
In https://www.intel.com/content/www/us/en/support/articles/000005854/mini-pcs.html Blink Codes and Beep Codes for Intel® NUC it's a Blink every 5 secs. Shall contact support.
Tried to contact customer support. Leads to https://www.intel.com/content/www/us/en/forms/support-registration-form.html https://www.intel.com/content/www/us/en/forms/support-registration-form.html where al text fields are disabled! :-(
Ok, first, you need to http://www.intel.com/content/www/us/en/support/services/000006303.html?wapkw=warranty+check Determine if Your Product Is Still Under Warranty. If it is still under warranty, forget the forms service and directly contact Intel Customer Support. Here is information regarding how to contact ICS, by geography:
http://www.intel.com/content/www/us/en/support/contact-support.html# @11 Intel Customer Support Contact Information for US and Canada
http://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html Intel Customer Support Contact Information for Europe, Middle East and Africa
http://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html Intel Customer Support Contact Information for Asia-Pacific
http://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html Intel Customer Support Contact Information for Latin America
You can also use the http://intelsupportchat.force.com/icslivechat/ics_tech_desktop_ww_english_Chat Intel Customer Support Chat Service, but it is offered in English only and is subject to office hours (9-5 M-F) in Pacific time zone.
Hope this helps,