Just spent too much time on the same issue for my NUC8i5BEH. DSA says update to 184.108.40.20685, Graphics command centre says 7529 is latest while SSU reports an upgrade available.
I also did the recommended troubleshooting. And still received the error about oem manufacturer etc. Of interest is the latest package is missing an "mup.xml' file which was present in all other versions since 6519 (March 2019).
I would recommend the following options to resolve this issue (it is actually the same driver that I am recommending but two different update methods in case the "easy one" fails :
1- Try driver 8141: https://downloadcenter.intel.com/download/29530/Intel-Graphics-Windows-10-DCH-Drivers?product=80939 this driver should resolve the driver ID conflict
2- If running driver version 8141 via the regular installation procedure doesn't resolve this issue or cannot be installed and have the same error message, try the “have disk” method: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
I hope this helps and please report back to the community.
Thanks for reporting back, we really appreciate your help.
I have a couple of updates:
1- BIOS version 0079 is being removed from Download Center. We found an issue that when updating to BIOS version 0079 the system initiates the update process but it cannot be completed, this happens if "Secure Boot" option is enabled in BIOS. While BIOS update to version 79 can be executed with “Secure Boot” option set to disabled, I would recommend that you wait until we release a more recent BIOS version for your system. If you already have it running in your system, you are fine, the problem detected is with the update process only.
2- The issue reported with the Graphics driver not being able to update, was addressed already in
Intel® Driver & Support Assistant (Intel® DSA) but if you were able to fix this issue already, I would leave it as it is now.
3- Realtek* drivers, I am aware of an issue in which the audio device is shown twice in device manager once you load the Realtek driver, one device is listed with the correspondent driver, the other one keeps the Windows generic driver.
Would you please attach a screenshot of your device manager?
Can you try IDSA and try only the Realtek update?
Attached you will find the requested screen capture.
1 Bios is updated into 079
2 Graphics driver, are now version 7529 and it is not asking to update into1841.
3 Realtek driver still ask to be apdated even it is the same version. I do update and it does uninstall de driver, reboot and install them again. Unfortunately still ask for the same update.
This is how the Nuc is now doing.
I finally made it!!
Here you have what i have done
Thanks for letting me know and glad to hear that you found a workaround for this issue.
I sent this report up to the (ISDA) Intel® Driver & Support Assistant team and they acknowledged the issue and are working on a fix for it that should be part of the next IDSA release which is scheduled to happen by the end of the month.
Thanks again for reporting and I apologize for the hassle.