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NUC NUC7JY: hdmi primary output changing after each restart

CompuMat
Beginner
403 Views

Hello,

I am using Linux (Ubuntu) on the Intel NUC (BOXNUC7CJYHN2). This NUC provides 2 hdmi ports. After each restart I have to plug the screen to the other hdmi-port, to see the Linux screen. BIOS screen is visible on both ports all the time. Means:

Starting the system, after having Linux up and I migh not see the screen, I have to move screen-hdmi-plug from one hdmi port and plug it into the other port. When then restarting, after Linux is up and running again, the screen is black and I have to plug screen to the other hdmi-port.

The start screen always appears on both ports.

How can I fix the output to one port? Or am I able to disable one hdmi-port in BIOS? How?

Thanks

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3 Replies
David_G_Intel
Moderator
366 Views

Hello CompuMat


Thank you for posting on the Intel️® communities. Please share more information with us:

  • Please explain the connections used (graphics, cables, monitors)
  • Which BIOS version do you have?
  • Are your drivers up to date?
  • Provide the Intel® System Support Utility (Intel® SSU) results 


Regards,

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
335 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
274 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   


Best regards,  

David G. 

Intel Customer Support Technician  


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