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NUC NUC8i3BEH - Display randomly blinking

R_Kede
New Contributor I
871 Views

Hi. I have a NUC NUC8i3BEH with all of my drivers updated,

Bios version is 0074.

Graphic Version: 26.20.100.6912 

The issue is with the Display randomly blinking or disappearing for a second. I think it started only after my bios upgrade from 0073 to 0074. not sure...

I just wanted to say it out load so Intel's tech team will have fixed it by the next bios version.

Thank you

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1 Solution
R_Kede
New Contributor I
521 Views

I think the issue has been resolved.

It was probably "Microsoft visual c++" which has caused the flickering.

Now it's gone.

i followed this video

https://www.youtube.com/watch?v=eG5Bk0nE4rI

View solution in original post

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6 Replies
AlHill
Super User
521 Views

Or, it can be fixed with a better quality cable. Try that first.

 

And, make sure you are on Windows 10, VERSION 1903.

 

Doc

 

 

 

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Wanner_G_Intel
Moderator
521 Views

Hello R.Kede,

 

Thank you for posting on this Intel Community.

 

Were you able to try the recommendations provided by Al.Hill?

 

To better assist you, we would like to have the following information:

 

  • Are you using a straight-through connection with a single cable? (e.g. HDMI* to HDMI*). If you are using adapters/converters, please let us know.

 

  • The TV/monitor model.
  • Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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R_Kede
New Contributor I
521 Views

HI & thanx.

In the meanwhile i've uninstalled visual c++ and i hope this will do the trick.

today I've had no display issues.

I want to try it few more days.

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Wanner_G_Intel
Moderator
521 Views

Hello R.Kede,

 

Thank you for your response. 

 

As soon as you have any updates, please let us know. 

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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R_Kede
New Contributor I
522 Views

I think the issue has been resolved.

It was probably "Microsoft visual c++" which has caused the flickering.

Now it's gone.

i followed this video

https://www.youtube.com/watch?v=eG5Bk0nE4rI

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Wanner_G_Intel
Moderator
521 Views

Hello R.Kede,

 

Thank you for the update. 

 

We are glad to know that you were able to resolve this problem. 

 

We will close this inquiry. If you experience other issues in the near future, please post a new question. We will be happy to help you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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