NUC Support

[LLP]

Hi Scott,

Thanks for your email,

I have done all you mentioned but still no sound.

One monitor is connected directly to the NUC as you mentioned.

I have attached a sound report if this helps work the problem out.

I have little understanding of all the details but can follow directions if there is another way?

[n_scott_pearson]

Well, for starters, you do not have the latest Video/Audio device drivers installed. You have the 6186 build installed and the latest is teh 6286 build. You can download the new package from here: https://www.intel.com/content/www/us/en/download/19046. 

Download the package. Extract the contents of the package to a temporary folder and then click on file IGXPIN.EXE to initiate the installation. Reboot afterwards.

Hope this solves it,

...S