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PDB
Beginner
1,509 Views

NUC hangs at Intel bios logo when USB 3.0 of 4 Tb HDD is connected

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Hello

I have an Intel NUC D34010WYK. When a USB flash drive or an external 2Tb HDD is connected, I have no problem booting the device.

BUT I just bought a 4 Tb HDD (2.5") and when it is connected, the Nuc won't boot, it gets stuck on the Intel Nuc logo, without being able to even go to the Bios.

Of course the latest bios is installed, I'm very frustrated with this situation...

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Accepted Solutions
idata
Community Manager
144 Views

Hello piechdibi,

 

 

Thank you for contacting Intel Communities.

 

 

I am sorry to hear you are having boot issues when the 4TB external drive is connected to the Intel® NUC. Please try https://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000024043.html these steps and let me know if the issue persists.

 

 

Best Regards,

 

Juan V.

View solution in original post

4 Replies
idata
Community Manager
145 Views

Hello piechdibi,

 

 

Thank you for contacting Intel Communities.

 

 

I am sorry to hear you are having boot issues when the 4TB external drive is connected to the Intel® NUC. Please try https://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000024043.html these steps and let me know if the issue persists.

 

 

Best Regards,

 

Juan V.

View solution in original post

LeonWaksman
Super User
144 Views

Enter BIOS setting and in Boot Order disable the Legacy boot.

Leon

PDB
Beginner
144 Views

Thanks Juan! It did the trick

idata
Community Manager
144 Views

Hi piechdibi,

 

 

I am glad to hear that, thank you for letting me know.

 

 

Please don't hesitate in contacting us back if you need further assistance.

 

 

Best Regards,

 

Juan V.