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12952 Discussions

NUC kit DC3217BY electric (?) issues


Hello to all,

I write to you about a series of problems, to tell you the truth, that is pulling me stupid.

In the past winter I bought a used NUC DC3217BY; using my Lacie D2 tb2 hard drive, I noticed that the monitor connected will turn off for a couple of seconds. Sometimes, approaching the cable to the port, little sparks happened.

The hard disk, however, always worked great.

Using it frequently as a "tv" pc, I noticed that also the usb ports made sparks when connecting a device.

Anyway, I have never experienced any problem.

Until this week; trying to update/change my ooss, I burned 2 usb keys and a microSD! which one is irreparable. Everything without particular subterfuge. Insert, puf ... does not read ... "unrecognized device"

I saved two of them, one is no longer read at all.

Once I thought It was my home wirings, but I've tried in different places with no differences. I'm guessing there is current dispersion in the nuc. How I can solve this?

About now I'm not even able to boot by a rescue usb drive!

A last strange sign, connected to a monitor with audio via hdmi, powering the nuc, after the bios POST, trying to boot by usb, I heard an annoying buzz. That was attenuated by inserting usbs, then returning.

Then it will be a casualty, but before all of this nightmare the mPCI wifi card has stopped hooking the 5 GHz band.

Maybe a faulty power supply?

If anyone had any ideas, I would be happy.

Thanks in advance

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2 Replies

Hello febio,

Thank you for joining the Intel® NUC community. My apologies for the inconvenience.

As you mentioned it could be an issue with the power supply, is there any chance to test a different one?


Amy C.


/thread/117890 febio,

If you need further assistance let us know.


Amy C.