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TBAYA
Beginner
1,708 Views

NUC replaced is defected: Fan noise

Dear community,

Following my first issue where I was encountering blue screen with WHEA_UNCORRECTABLE_ERROR, I could send back my NUC for replacement.

And after one and a half long week I've received today my new NUC, but my pleasure was very ephemeral, as soon I've started it I could hear heavily the fan as I've never heard my NUC fan before. I've changed the setting in the BIOS and I've checked no wire is touching the blower, but there is nothing to do... the fan/blower is vibrating

I'm a bit desperate so even if I do not expect from you to get a magic answer I need to share my disappointment regarding this situation

Nevertheless, if there must be one good news is that at least I didn't had the WHEA_UNCORRECTABLE_ERROR for the few minutes it was running.

0 Kudos
6 Replies
AlHill
Super User
85 Views

There is no way to help unless you provide more information, like the exact and complete model number of your NUC.

Once you do that, one of the Intel support staff can assist you.

Doc

AlHill
Super User
85 Views

Is this the model NUC you have:

Doc

TBAYA
Beginner
85 Views

AlHill
Super User
85 Views

The model number is all that was needed. Just stay calm and someone will be along to assist you.

Doc

TBAYA
Beginner
85 Views

Hi Al Hill,

You're right so my exact NUc reference is: NUC6i7KYK, but I'm not sure if I should write the SN directly on this forum? or what else is needed?

idata
Community Manager
85 Views

Hello, everyone!

 

 

Al Hill, thank you very much for your assistance.

 

 

Tyrolien: I sent you a private message, please verify your inbox.

 

 

 

Antony S.
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