NUC10i7FNB Getting hot on utp network

[ThePhanToMnl]

Hi,

I have 2 intel nucs NUC10i7FNB. When i connect with my network by utp kabel the nucs get verry hot (sometimes over 100 celcius. Fan is blowing allot then. Intel® Driver & Support Assistant says i use the latest drivers.

• ProviderMicrosoft
• Version12.18.9.23
• Date10/6/2020

I use Windows 11 Pro

Does someone have an solution?

When using WIFI there is not an problem but this is to slow for me.

[ThePhanToMnl]

also tried this version, same result verry hot when i use cabled network.

• Provider Intel
• Version 12.19.1.32
• Date 5/11/2020

[n_scott_pearson]

Please download and run the Intel System Support Utility for Windows. Select *all* data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog (below the edit box for the body of your response post), upload and attach this text file to the response post.

...S

[ThePhanToMnl]

Hi,

thnx already, see attachment.

[ThePhanToMnl]

no solution?

[Steven_Intel]

Hello ThePhanToMnl,

Thank you for posting on the Intel® communities.

Please try the driver version 25.6. You can download it here: https://www.intel.com/content/www/us/en/download/645997/intel-ethernet-lan-network-connection-driver...

As well, please provide the following information:

- Were you able to use Ethernet with no overheating in the past? If so, was there any hardware upgrade or software/OS update?

- What program are you using to measure the temperature?

I look forward to hearing from you.

Regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello ThePhanToMnl,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.