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NUC10i7FNH NVME

LioFiara
Beginner
303 Views

i have samsung NVME mz-vlb256b which came installed on a thinkpad laptop i purchased few months ago, i decided to use this NVME on NUC10i7FNH which i also purchased few days ago, however the NUC doesnt detect the NVME at all, on BIOS it shows the M.2 Slot empty.

 

I had no bitlocker or any encryption enabled on the NVME, i also performed "Thinkshield secure erase" on the NVME which basically wipes everything on it, still not detected, i have another sabrent 4tb NVME PCIe3.1 x4 which the NUC can detect without any problem .

 

 

I have BIOS FNCML357.0052.2021.0409.1144.

 

screenshot from bios attached.

anyone have idea what could it be?

 
 

 

 

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3 Replies
David_G_Intel
Moderator
269 Views

Hello LioFiara

 

Thank you for posting on the Intel️® communities. Please share more information with us;

  • Did you test this drive on another system? (not the NUC or laptop)
  • Are all other drives detected by the NUC?
  • Please share with us the Intel® System Support Utility (Intel® SSU) results 
    • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows
    • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
    • Click on the menu where it says "Summary" to change to "Detailed View".  
    • To save your scan, click on "Next", then "Save".  

 


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
259 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.

Intel Customer Support Technician  


David_G_Intel
Moderator
235 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  


Best regards,  

David G. 

Intel Customer Support Technician


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