The eGPU Gigabyte RTX 2070 Super is attached to the NUC10i7FNH via Thunderbolt 3 - "Razer Core X". Windows 10 x64 v1909. All drivers are updated as of 04/2020, including Nvidia ones.
Issue 1: NUC freezes randomly in low power/idle GPU states - without even BSOD or something, just freezed screen. Many users reported the same issue in other forums. The cure was
- to set "Maximum Performance" in Nvidia 3D settings, and
- add the TDR registry keys TdrDelay =10 and TdrDdiDelay =20
Issue 2: If working with the active eGPU and then restart, the NUC sees attached Razer Core X, but does not recognize the eGPU in it. Sometimes Device manager & "discover new devices" may help, but not always. I should power off the Razer Core X, then switch on, and only then the eGPU becomes active.
Would be great to have Thunderbolt 3 firmware update for NUC-10s to avoid these annoying issues. Or can I apply the firmware from other NUCs?
Thank you for posting on this Intel® Community.
First, we would like to confirm some information about your system configuration.
- Are you running the latest Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC Version: 66
- Is the Power Mode in NUC BIOS to: High Performance?
- Is the PCI Link Power Management in Windows Power Settings off?
Intel Customer Support Technician
answering your questions:
- "Are you running the latest Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC Version: 66" - YES
- "Is the Power Mode in NUC BIOS to: High Performance?" - YES
though I am not sure about other BIOS settings like PCIe ASPM Support (is ON) and "Native ACPI OS PCIe Support" (is OFF by default)
- "Is the PCI Link Power Management in Windows Power Settings off?" - I don't have power management options available, is that because of the BIOS settings?
Nills, I have the same NUC and have been having random screen freezes for over a month and have been working to eliminate causes. I have an active thread (started for a different problem) that is my active thread in trying to resolve this issue. https://forums.intel.com/s/question/0D50P00004dci2DSAQ/nuc10i7fnh-get-error-messages-about-wifi-6-ax...
Research turns up possible low power state issues (and perhaps how they interact with Samsung SSDs) with the suggestion to turn off Intel C states. However, that is on older units and I unsure of how to do so in this new NUC. I use the dedicated graphics, not an eGPU. If you can point me in the right direction (without you spending much time on it), I would appreciate it. I am likewise going to post in the linked thread that the freezes continue.
I have the same issue but with Nvidia rtx 2060. Tagging this in case you come up with a solution, likewise I'll update if I find one.