NUC10i7FNH egpu issues

[Rogger]

Hi,

I am using Razer Core X Chroma with RTX 3090 on my NUC10i7FNH.

It runs perfectly fine on Ubuntu 20.04.

However, when I switch to Windows 10 1909. The output display only works for a few seconds and then the system freezed, crushed and restarted.

I have tried almost everything in the egpu trouble shooting page( https://www.intel.com/content/www/us/en/support/articles/000056230/intel-nuc.html), including:

• update BIOS
• update Thunderbolt 3 driver
• update Thunderbolt firmware

I did have a problem encountered during the firmware update, the installation gave me:

• A timeout has expired while FW update was performed

Any suggestions?

[Rogger · Accepted solution]

This solved my issue:

https://community.intel.com/t5/Intel-NUCs/NUC10i7FNH-Issue-with-Thunderbolt3-eGPU/m-p/1279791/highlight/true#M83060

Case closed

[Alberto_Sykes]

Rogger, Thank you for posting in the Intel® Communities Support.

Perfect, excellent, we are glad to hear that information showing in that other thread was useful for you in order to fix the problem and now the Intel® NUC is working properly.

Any other inquires, do not hesitate to contact us again.

Regards,

Albert R.

Intel Customer Support Technician