NUC10i7FNH wireless AX201 is recognized as Intel 9462 adapter

[cqintlc]

get a new NUC10i7FNH, everything works wells except no wireless

deepin/debian distro, kernel 

5.15.1-amd64-desktop

wireless shows unclaimed, the actual adapter should be AX201, but system gives me AC 9462.

i've disabled bluetooth, wired LAN and various functions in BIOS, rebooted several times but nothing helped.

sudo lshw -C network
*-network:0 UNCLAIMED
description: Network controller
product: Wireless-AC 9462
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix cap_list
configuration: latency=0
resources: iomemory:600-5ff memory:6023010000-6023013fff

driver seems to be loaded, but the model simply is incorrect

lspci -nnk | grep 0280 -A3

00:14.3 Network controller [0280]: Intel Corporation Wireless-AC 9462 [8086:02f0]
Subsystem: Intel Corporation Device [8086:0000]
Kernel modules: iwlwifi
00:15.0 Serial bus controller [0c80]: Intel Corporation Serial IO I2C Host Controller [8086:02e8]

dmesg | grep wifi
[ 7.912886] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 7.917409] iwlwifi: No config found for PCI dev 02f0/0000, rev=0x354, rfid=0x0
[ 7.917517] iwlwifi: probe of 0000:00:14.3 failed with error -22

[cqintlc]

i also tested on Ubuntu 20.04 LTS, same thing that the adapter is recognized as 9462

after installing backport dkms from ubuntu, there was wifi icon shown on the top bar, but the system started to freeze randomly.

i struggled to select the home wifi and got connected, the system became even more unstable, hangs in 2-3 seconds every time i turn on or restart the computer...

any suggestion? thanks

[LeonWaksman]

NUC10i7FNH comes wot AX201 wireless adapter which is soldered down to the board (see the attached image). I suggest that you remove the bottom cover and the SSD and check what adapter you have installed.

You may try to install Windows (including the Chipset Devices Software and the wireless drivers) and see what is detected. I believe that there is a problem with your Linux O.S.

Leon

 

[cqintlc]

Thanks Leon for your quick reply.

i opened NUC and confirm the card is AX201D2W.

but lucky my problem is solved after i did the following:

reinstalled deepin (basically a debian distro)

further disable turbor and hyperthreading in BIOS, reduce RAM from 64G to 32G, unplug LAN cable, take out SSD and push the wifi wire (which penetrates through below the SSD) to the corner and put back the SSD.

i can confirm AX201 is reported as 9462 by the OS. yet dmesg shows the correct adapter model.

sudo lshw -C network
*-network:0
description: Wireless interface
product: Wireless-AC 9462
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
logical name: wlp0s20f3
version: 00
serial: 76:ad:99:64:c9:86
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=5.15.1-amd64-desktop firmware=66.f1c864e0.0 QuZ-a0-hr-b0-66.u latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: iomemory:600-5ff irq:16 memory:6023114000-6023117fff

dmesg | grep wifi
[ 7.557794] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 7.581515] iwlwifi 0000:00:14.3: api flags index 2 larger than supported by driver
[ 7.581539] iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
[ 7.582104] iwlwifi 0000:00:14.3: loaded firmware version 66.f1c864e0.0 QuZ-a0-hr-b0-66.ucode op_mode iwlmvm
[ 7.712708] iwlwifi 0000:00:14.3: Detected Intel(R) Wi-Fi 6 AX201 160MHz, REV=0x354
[ 7.836120] iwlwifi 0000:00:14.3: Detected RF HR B3, rfid=0x10a100
[ 7.901481] iwlwifi 0000:00:14.3: base HW address: 34:c9:3d:ac:61:6a
[ 8.231443] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0