I'm running debian 4.19.0-10-amd64 and what I need works except for the card reader. I get:
mmc0: Unknown controller version (5). You may experience problems.
mmc0: SDHCI controller on PCI [0000:02:00.0] using ADMA 64-bit
mmc0: 1.8V regulator output did not became stable
I've installed all the latest BIOS and pertinent free and nonfree firmware files ( I think) but no love. It was intalled on a NUC10i7FNK2 here, and the reader was recognized. I thought that was the same hardware. Is the 2 at the end a new hardware version?
Have you installed the proper driver for this device? It is a Genesys Card Reader.
The '2' in your order number is an indication that the unit was shipped with a power cord for the European marketplace. For more information, consult this page: Intel NUC Product Code Naming Convention.
Hope this helps,
Sorry, I wasn't thorough enough. Whan I run lspci -nn I get:
3b:00.0 SD Host controller : Genesys Logic, Inc Device [17a0:9755]
so it is being detected, just isn't working properly. I tried multiple cards and always get the "1.8V regulator output did not became (sic) stable" error in dmesg with a card inserted.
Ok, that's better. It sounds like you have a bad card reader. I would have preferred to see the corresponding errors being exposed by Windows, but that's just me. You will need to talk to Intel Customer Support about a replacement.
After verifying that your warranty is still active (here: Determine if Your Product Is Still Under Warranty), you need to directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the forums). Here are pages where you can lookup contact information, including local phone numbers, by geography:
- U.S. and Canada: Intel Customer Support NA
- Europe, Middle East and Africa: Intel Customer Support EMEA
- Asia-Pacific: Intel Customer Support APAC
- Latin America: Intel Customer Support LAR
You can use the online forms service or email, but I actually recommend calling them directly. The above links provide local or toll-free numbers in most countries and support most local languages. You could also use the chat service (start here: Intel Customer Support Chat), but understand that this service is offered in English only and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone.
Hope this helps,