NUC11ATKPE - N6005 - video Hardware Deinterlacing not working

[onursen]

NUC11ATKPE - DXVA(2) - DX9/DX11 Hardware Deinterlacing is not working.
Intel Pentium Silver N6005

i have tested with different drivers.
can somebody test the sample video (.ts) with mpc-be or similar video player.
the ticker in the video should be smooth ...

[Alberto_R_Intel]

onursen, Thank you for posting in the Intel® Communities Support.

In reference to this scenario, we will test the video, but for us to be able to do that, we just wanted to check a few details about your platform:

Is this a new Intel® NUC?

When did you purchase it? (For warranty purposes)

Was the "Video Hardware Deinterlacing" working fine before on this specific machine?

If yes, when did the issue start?

Which graphics driver versions are the ones that you tested?

Which video port are you using to connect the screen to the Intel® NUC?

Are you using adapters or converters to connect the display?

Did you make any recent hardware/software changes that might cause this issue?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[onursen]

hi, i am Software Developer of a Home Entertainment System. Building own Direct Show Filters, and Player ...
I can test about 50 different hardware systems (amd/intel/ati/nvidea).
you can see the problem in screenshot - Deinterlacing.jpg (ticker is not ok).
screenshot is made with MPC-BE and LAV Decoder - every other player/decoder/renderer combination has same result if HW Deinter. is used.

Is this a new Intel® NUC?
YES - the NUC is listed since 02/2022!

When did you purchase it? (For warranty purposes)

About 2 Month ago.

Was the "Video Hardware Deinterlacing" working fine before on this specific machine?
no, it never worked on this device, i was waiting for bios/driver update.

Which graphics driver versions are the ones that you tested?
GFX Driver Version: 30.0.101.3109, others i can not remember...

Which video port are you using to connect the screen to the Intel® NUC?
HDMI

Are you using adapters or converters to connect the display?
NO

Did you make any recent hardware/software changes that might cause this issue?
NO

Which Windows* version are you using?
Windows 10 Pro 10.0.19043

Does the problem happen at home or in the work environment?
funny Question - but everywhere.

[Alberto_R_Intel]

onursen, Thank you very much for providing that information and the SSU report.

We will do further research on this matter, as soon as I get any updates I will post all the details on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[Ronny_G_Intel]

Hi onursen,

I am still investigating this report, please allow me a couple of extra days and I will get back to you.

Thanks,

Ronny G

[Alberto_R_Intel]

Hello onursen, I just received an update on this matter.

After trying to replicate the issue in our Intel® lab, we determined:

The issue can be reproduced when using Intel® and Nvidia graphics while using these video players:

• MPC-BE
• Movies&TV
• Windows Media Player
• KMPLayer

We also tested with VLC and cannot reproduce the problem. So, this points to the root cause being the video player application that you are using.

Since the issue is reproducible on GPUs from multiple manufacturers (Intel® and Nvidia), this indicates to the issue is not been caused by Intel® Graphics Driver. 

So, at this point, what we recommend will be to get in contact directly with the application’s developer for further technical assistance on this matter.

Regards,

Albert R.

Intel Customer Support Technician

[onursen]

hi, 
VLC uses Software Deinterlacing - there is no option for HW Deinterlacing.
https://wiki.videolan.org/Deinterlacing/

pls test with players which use HW deinterlacing.
it is not a player issue - other intel gpus have no problem.
Usually Intel HW Deinterlacing is working well (better then ATI).

regards, onbur 

[onursen]

this issue is not fixed!

VLC and cannot reproduce the problem becouse VLC is not using HW Deinterlacing.
other Intel GPUs have no Problems.