NUC11PHBi7 Ethernet update failing

[Andrew12]

I have a new NUC11PHBi7. The driver support website has been working great for updating of drivers (only owned it a couple of weeks though.) However it doesn't seem to install the Ethernet driver. It'll ask for permission to install, seem to go ahead then 'scanning' and the driver page returns to '1 software update available - Intel Ethernet LAN etc).' No matter how many times I cycle through it won't install.

Have attached SSU and screenshots.

Any ideas why this one driver won't install. I've tried downloading it as a separate file and no luck there either.

  

[LeonWaksman · Accepted solution]

Hello @Andrew12 

1. Did you installed manually the Intel® Chipset Device Software ? This is the first software to be installed manually after Windows installation. If you didn't yet, do it now and reboot your NUC.  

2. Next, try to install the LAN driver using IDSA. However, there is lot of problem reported with the IDSA failing to install the LAN driver. If this will be the case in your NUC, download LAN-Win10_Win11-1.0.2.14.zip and unzip it. Next right click on e2f68.inf file (Show more option) and then left click on Install. Driver will be installed Manually.

3. In case that you will still see the IDSA Warning, calling for driver update, you may mute this warning. With time, IDSA will be fixed.

Leon

[Andrew12]

Thanks. I couldn't get any of these solutions to work so in the end I muted the warning.