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boyleo
Beginner
66 Views

NUC11PHKi7C - plugging eGPU disable on-board 2060

NUC11PHKi7C with RTX 2060 on-board.

I Put a RTX 2080 in Akitio Node Pro and connect it to rear Thunderbolt port.

The 2080 works fine, but it also disconnect the internal 2060.

The device manager shows yellow exclamation badge indicates that this 2060 has something misconfigured.

No video signal comes from HDMI or DP port on NUC.

I have to use a USB-C monitor plug into the front USB-C port or use HDMI connected to the 2080.

When I shutdown and disconnect Akitio. Upon restart the machine the 2060 stays disconnected.

I have to re-install the NVIDIA driver to get it back to work again.

 

Is this behaviour to be expected?

Can I not use the 2 GPUs simultaneously?

Why would plugging in external GPU disable my internal one, and it persisted even after unplugging?

0 Kudos
3 Replies
AndrewG_Intel
Moderator
41 Views

Hello @boyleo

Thank you for posting on the Intel® communities.

Please allow us to look into this behavior and we will be posting back in the thread as soon as more details are available.


Best regards,

Andrew G.

Intel Customer Support Technician


boyleo
Beginner
25 Views

Thanks, if you need more info or want me to try something, just let me know.

Ronny_G_Intel
Moderator
14 Views

Hi boyleo,

 

We were able to run some equivalent testing and found out that this issue is probably happening due to driver set conflicts between the RTX 2080 and the RTX 2060. 

Our suggestion would be to reinstall the latest RTX driver available while both GPUs are connected and "enabled". If this doesn't work, I would have to say that this behavior is driver-related and we may not be able to address this issue since it would be more on the side of the actual driver manufacturer: Nvidia*.

 

Regards,

Ronny G

 

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