NUC11TN - ethernet driver install failing

[patc]

Hi,

Has anyone successfully installed the ethernet driver.

The download page https://downloadcenter.intel.com/download/30137/Intel-Ethernet-LAN-Network-Connection-Driver-for-NUC11TN?wapkw=NUC11TNBv5

Provide one that doesn't work.

The Intel Driver and support Asistant also doesn't work.

Any hints?

[David_G_Intel]

Hello patc

Thank you for posting on the Intel️® communities. Please share with us more information on the issue, troubleshooting steps you tried and Intel® System Support Utility (Intel® SSU) results 

• Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
• Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
• Click on the menu where it says "Summary" to change to "Detailed View".  
• To save your scan, click on "Next", then "Save".    

Regards, 

David G 

Intel Customer Support Technician 

[patc]

Attached SSU output. It shows no LAN driver (Wireless is o.k.)

Using the Ïntel Driver and Support Assistant"shows the driver is Missing. Click the install and it tries to run , them comes back and says the driver is missing

[patc]

file

[patc]

Intel Driver and Support Assistant

[David_G_Intel]

Thank you for the information provided, the operating system is not up to date. Please run all the Windows updates, re-install the Intel® DSA and if you still can't install the LAN driver please follow the manual installation:

• https://downloadcenter.intel.com/download/30137/Intel-Ethernet-LAN-Network-Connection-Driver-for-NUC11TN

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.   

Best regards,  

David G.  

Intel Customer Support Technician 

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician