NUC11TNHi5 ctrl + p nable to access the AMT menu

[xzfxzf1978]

I bought a NUC11TNHi5, but I can't access the AMT menu. And I've updated the BIOS to the current version and tried CTRL-P numerous times, but still can't get to the AMT menu. Can you help me? thank you!

[Alberto_R_Intel]

xzfxzf1978, Thank you for posting in the Intel® Communities Support.

Based on the information shown on the TPS (Technical Product Specification), it says "Intel® AMT/vPro support on Core i5 vPro and Core i7 vPro SKUs only" page 15:

https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/NUC11TN_TechProdSpec.pdf

The Intel® processor on your device is Intel® Core™ i5-1135G7 and I cannot confirm if it supports Vpro:

https://ark.intel.com/content/www/us/en/ark/products/208658/intel-core-i51135g7-processor-8m-cache-up-to-4-20-ghz.html

So, we will do further research on this matter, either for us to try to provide a possible solution for this scenario or to point you in the right direction for support. As soon as I get any updates, I will post all the details on this thread.

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[n_scott_pearson]

@Alberto_R_Intel,

I responded to this version of the query. As I said, I do not believe that the NUC11TNHi5 supports vPro.

...S

[Alberto_R_Intel]

Hello xzfxzf1978, I just received an update on this matter.

After reviewing the case, we can confirm that the Intel® NUC 11 Pro Kit NUC11TNHi5 does not support Vpro technology. In the following link you will find the units that support this feature:

https://ark.intel.com/content/www/us/en/ark/compare.html?productIds=205592,205594,121576,205597,205600,205602,205606,205607,205608,205609,212518,212519,228815,228816

Thank you very much, N. Scott Pearson.

Regards,

Albert R.

Intel Customer Support Technician