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NUC11TNHi5 doesn't like Corsair DDR4-3200

cnuulhu
Novice
603 Views

Background: I'm setting up an NUC11TNHi5, whose specs say it accepts memory types "DDR4-3200 1.2V SO-DIMMs." With that in mind, I bought this Corsair RAM, figuring there'd be no harm in using the fastest memory that is compatible.

 

Problem: When I installed that RAM and an NVMe SSD, I found that the NUC would not boot (no motherboard splashscreen/BIOS menus), and that I'd instead get the repeating three-blink pattern on the power button light, characteristic of memory issues.

 

Troubleshooting done: I've tried installing each stick individually in each SO-DIMM slot, to no avail. Sadly, I don't have a compatible, known-good system in which to test my memory sticks, so I can't get a definitive answer on whether the RAM is dead or just incompatible.

 

Question: Is this NUC meant to be compatible with the above-linked RAM? If not, how am I supposed to tell from the NUC's specs?

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1 Solution
LeonWaksman
Super User
567 Views

Well, there is an additional requirement when choosing RAM. In addition to "DDR4-3200 1.2V SO-DIMMs." there is a requirement for SD RAM density System Memory for Intel® NUC11TN In case of NUC TN, only 8 Gbit and 16 Gbit memory technology is supported. So, in case of 8GB SO DIMM, it should contain 8 SDRAM devices ( 8 Gbit density) or 4 SDRAM devices ( 16 Gbit density). In the Corsair specification page I can't find the definition of RAM density. For example Kingston on its data sheet defines density of 8 Gbit. The HX432S20IB2K2/16 contains 8 SDRAM devices.

Leon

 

 

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7 Replies
LeonWaksman
Super User
597 Views

You may check the List of Compatible Products for your NUC. You will find there a list of Intel Validated Memory modules. If the memory you bought is not on this list, it doesn't mean that it is not compatible. It means that it wasn't tested by Intel.

Leon

 

Edit:

Founded a thread on REDDIT Corsair Vengenace not comptabile with Intel NUC 11 (NUC11PAHi7)

 

cnuulhu
Novice
553 Views

Oh hey, you found just about the exact combination I was dealing with. Helps me know it wasn't just defective memory on my side.

ClariceStarling
Valued Contributor II
582 Views

Intel's list of compatible products seems out of date, so you can't follow it literally imo.  However, it helps to stick with the same brands listed.  Word on Reddit is that NUCs are picky about what RAM will work!

cnuulhu
Novice
553 Views

Ooh, thanks for reminding me the NUC subreddit is another option for community support.

ClariceStarling
Valued Contributor II
519 Views

Reddit is good ... this country (U.S.) has some real computer geniuses ... or maybe they are being posted from overseas?

LeonWaksman
Super User
568 Views

Well, there is an additional requirement when choosing RAM. In addition to "DDR4-3200 1.2V SO-DIMMs." there is a requirement for SD RAM density System Memory for Intel® NUC11TN In case of NUC TN, only 8 Gbit and 16 Gbit memory technology is supported. So, in case of 8GB SO DIMM, it should contain 8 SDRAM devices ( 8 Gbit density) or 4 SDRAM devices ( 16 Gbit density). In the Corsair specification page I can't find the definition of RAM density. For example Kingston on its data sheet defines density of 8 Gbit. The HX432S20IB2K2/16 contains 8 SDRAM devices.

Leon

 

 

cnuulhu
Novice
553 Views

Everyone's been helpful, but I think this is the answer I was looking for. Thanks!

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