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NUC11TNHv50L SCCM WinPE issue network adapter not found

K-A-R
Beginner
329 Views

Hello,

 

I got the new Intel NUC11TNHv50L and now have problems with installing it via SCCM Boot-Media (WinPE).

1. I integrated the driver "LAN-Win10-1.0.2.6" from Intel website for "Intel i225-LM" Ethernet controller to SCCM and bootmedia.

2. I booted the USB-drive and got the "no proper network adapter found" message.

3. I search with "WbemTest" and WMI-query for PCI device ID "15F2" and found nothing!

4. I checked BIOS/UEFI for network controller, there are both listed and connectable/connected

5. I checked security-settings in BIOS/UEFI and tried enabling "Allow UEFI 3rd party driver loaded"

6. I also tried adding "Tiger Lake" chipset drivers too

 

Nothing helped.

Is there any BIOS-Setting or any other drivers needed to enable the device?

 

kind regards

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3 Replies
David_G_Intel
Moderator
284 Views

Hello K-A-R


Thank you for posting on the Intel️® communities. 

 

To investigate this request, please share with us the following information:

  • Which version of Windows did you install?
  • Did you try a clean installation of Windows, with a fresh new image for testing?
  • Please provide the Intel® System Support Utility (Intel® SSU) results
    • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows
    • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
    • Click on the menu where it says "Summary" to change to "Detailed View".  
    • To save your scan, click on "Next", then "Save".  


The 1.0.2.6 driver is the latest version of LAN (ethernet) drivers for this NUC. You can find the all the available downloads here:

https://downloadcenter.intel.com/product/212518/Intel-NUC-11-Pro-Kit-NUC11TNHv50L


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
252 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
237 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

David G. 

Intel Customer Support Technician  


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