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12944 Discussions

NUC12DCMi9 support for the new i9-13900 processor

crhendo
New Contributor I
1,023 Views

A quick look at the new i9-13900 processor tells me that the power requirements are almost identical to the i9-12900. Will there be a BIOS update to support this new processor?

0 Kudos
8 Replies
Alberto_R_Intel
Moderator
989 Views

crhendo, Thank you for posting in the Intel® Communities Support.


In reference to your inquiry, the answer is no, none of the Intel® NUC models have the option to replace the processor.


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


crhendo
New Contributor I
976 Views

Such a shame. Finally you provide your Customers with the ability to swap CPU's and now you take away the ability to do so by not upgrading the BIOS. One of the major reasons I purchased this NUC was that the CPU wasn't soldered in AND could easily allow the upgrade of future generations of CPU's with the same chipset (just like all the other motherboard vendors).

 

This is not good. 

Alberto_R_Intel
Moderator
949 Views

crhendo, Thank you very much for your reply.


We completely understand and respect your opinion about this scenario. It is important to mention that for Intel® all the feedback provided by all of our clients is very important. Based on that, I will send your comments to the proper department for them to be aware of your remarks about this matter, in order to keep improving the customer's experience while using Intel® products.


Any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


crhendo
New Contributor I
895 Views

Thank you, I appreciate the effort.  

 

Could you please let me know which department and/or individual you will be reaching out to?

 

I believe this artificial limitation you have placed on your own chipset is at the very least unethical and at worst a total betrayal of your NUC Customer base.

Alberto_R_Intel
Moderator
813 Views

Hello crhendo, You are very welcome, thank you very much for your reply.

 

I will check those details and provide a response as soon as possible.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

Alberto_R_Intel
Moderator
788 Views

Hello crhendo, I just received an update on this matter.


Your feedback was provided to the NUC development team, they will continue working on this matter internally.


Regards,

Albert R.


Intel Customer Support Technician


crhendo
New Contributor I
491 Views

Any update?

MRoss5200
Valued Contributor I
357 Views

Just because there is a socket on the board does not mean it will get an update. It is most likely for ease of manufacturing so they do not have to build multiple boards to support multiple CPU models. 

I’ve tried putting a 65w 13900 CPU in one of these and it does not even post. I wouldn’t hold my breath for a 13th Gen update anytime soon. 

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