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NUC54250 CIR - Dead?

Hi, I have seen other threads about issues with the CIR but mine seems dead!

Win7

All drivers installed and verified in device manager.

Windows Media Center (As an example)

Logitech Harmony One remote control (working fine on another system, also reconfigured for windows media center)

Nothing happens, tried a lot of different remote controllers, even tried Event Ghost as an application that is able to receive almost anything via IR, but nothing happens.

suggestions please ;-)

cheers

Mattias

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Re: NUC54250 CIR - Dead?

Hello Mattias, we have seen this issue before and we duplicated it in our labs. We were able to use this feature without problems.

We used an RC6 remote control. We installed the driver, restarted the system and then, CIR was working perfectly.

I would recommend you to check if you are using the correct driver.

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23086&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23086&lang=eng

If you continue having issues, you can contact our warranty department so they can help you to replace your NUC since it could be defective. http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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