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AKili
Beginner
1,116 Views

NUC5I5RYH - Can't boot stuck in black screen

hii there..im not sure if my pc get update or not, but when i starting up the pc it is stuck on black screen..

someone help me..

0 Kudos
4 Replies
AlHill
Super User
117 Views

Download, run, and attach the results of this utility.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Then, an Intel support engineer will be able to assist you.

Doc

AKili
Beginner
117 Views

how can i download and attach the result if i can't get into windows 10??..stuck in the boot..

idata
Community Manager
117 Views

Andre.K: Thank you for joining the Intel communities support.

 

 

Just to let you know, the Intel® NUC5I5RYH is under status of: End Of Interactive Support.

 

Fellow community members will further assist you with this subject and you may also find the Discontinued Products Website helpful to address your request:

 

https://www.intel.com/content/www/us/en/support/discontinued-products.html

 

 

Regards,

 

Alberto R.

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
AlHill
Super User
117 Views

"how can i download and attach the result if i can't get into windows 10?"

Good point. I was stuck in my standard response.

Doc

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