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AShis
Beginner
1,489 Views

NUC5i3MYHE

Hello.

I have the nuc5i3MYHE with INTEL SSDSCKJF180A5 in it.

After 1 year of using this configuration I sometimes have the often resets of my NUC.

Twice per day or often. And after this it cannot bot because it doesn't see the ssd as a boot device.

But it see it in BIOS.

I've test my SSD and everything is OK. Win_10.

What to do now? How to fix this?

Tags (1)
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8 Replies
n_scott_pearson
Super User Retired Employee
147 Views

Please better explain what has happened, what (if any) things you were doing when the issue started occurring and what you have tried to do about it.

...S

AShis
Beginner
147 Views

When I'm working on PC, suddenly PC rebots and shows that it cannot finds the boot device (standart text after bios when you don't have any botable devices).

When I'm press CTRl-Alt-Del nothing is happens.

When I'm press Power button and wait aprox 1 min after this - it starts normally.

But reboot happens twice per day.

LeonWaksman
Super User
147 Views

Hello Alex,

Can you monitor the temperature of your SSD? You can use for this CPUID HWMonitor https://www.cpuid.com/softwares/hwmonitor.html https://www.cpuid.com/softwares/hwmonitor.html or any other preferred by you application.

Leon

Edit:

On the second thought I thing that using HWiNFO 64 application https://www.hwinfo.com/download.php https://www.hwinfo.com/download.php is more suitable for you, since using its sensor monitoring future, you can get graph of temperature change over the time

AShis
Beginner
147 Views

Screenshot

LeonWaksman
Super User
147 Views

Please perform test using Intel Processor Diagnostic Tool: https://downloadcenter.intel.com/download/19792 Download Intel® Processor Diagnostic Tool

Leon

n_scott_pearson
Super User Retired Employee
147 Views

What BIOS version do you have installed?

Please provide part numbers for the storage (SSDs, HDDs, SSHDs) and memory (DRAM SODIMMs) that you have installed.

Thanks,

...S

AShis
Beginner
147 Views

10x

INTEL SSDSCKJF180A5

  • Capacity167,68 GB
  • Firmware VersionTG16
  • Serial NumberCVTQ5502024K180A
  • Partitions4
  • Driver ProviderMicrosoft
  • Driver Version10.0.15063.0
  • Driver Date21.06.2006
  • Device IdSCSI\DISK&VEN_INTEL&PROD_SSDSCKJF180A5\4&24E92223&0&030000

DIMM # 1 SMBus address0x50 Memory typeDDR3L Module formatSO-DIMM Manufacturer (ID)Kingston (7F98000000000000000000) Size4096 MBytes Max bandwidthPC3-12800 (800 MHz) Part number9905469-157.A00LF Serial number132D7952 Manufacturing dateWeek 12/Year 16 Number of banks8 Nominal Voltage1.35 Volts EPPno XMPno AMPnoJEDEC timings tableCL-tRCD-tRP-tRAS-tRC @ frequency JEDEC # 15.0-5-5-14-19 @ 380 MHz JEDEC # 26.0-6-6-16-22 @ 457 MHz JEDEC # 37.0-7-7-19-26 @ 533 MHz JEDEC # 48.0-8-8-22-30 @ 609 MHz<tr bgcolor="# FFFFFF" valign="...
LeonWaksman
Super User
147 Views

Hello Alex,

From the data that you have sent I can see that you have very old Bios. First thing, you shall update this using Security Jumper method:https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html BIOS Recovery Update Instructions for Intel® NUC . The last Bios file MYi30044.bio you can download here:https://downloadcenter.intel.com/download/27390/NUCs-BIOS-Update-MYBDWi30-86A-?product=84860 Download BIOS Update [MYBDWi30.86A] . This file you shal store on USB memory stick, fully (rather than quick format) formatted to FAT32

  1. Disconnect the power adapter and remove the bottom cover from your NUC.
  2. Remove the yellow security jumper (see Product Technical Spec https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/NUC5i5MYBE_TechProdSpec.pdf https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/NUC5i5MYBE_TechProdSpec.pdf , para. 2.3, page 63: ) and close the bottom cover.
  3. Insert the USB memory stick with the MYi30044.bio file.
  4. Reconnect the power adapter and power ON the NUC. Wait 30 sec - 2min. The bios recovery process will start and end automatically.

5. When bios recovery completed, switch the power OFF, remove the power adapter and the USB. Replace the Security Jumper.

In addition to Bios recovery, you should update the Intel drivers for your NUC. The drivers you can find here: https://downloadcenter.intel.com/product/84860/Intel-NUC-Kit-NUC5i3MYHE Downloads for Intel® NUC Kit NUC5i3MYHE . Update your drivers manually, after downloading from Intel site. Start with the Chipset driver, next with the Management Engine Driver and then all the other (sequence is not important).

Leon

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