I've been searching on this for several weeks.
I used to use a bluetooth speaker with my NUC5i5RYH. It worked great. Somewhere in the last couple months the bluetooth settings for my computer have completely disappeared. Nothing in the device manager. I've searched online and at these forums and nothing has worked. I've uninstalled and reinstalled the drivers. I am at a loss. If you go to the control panel, my bluetooth speaker that used to be there is gone. There are no bluetooth setting to be found in the computer anywhere...
Have you recently made any hardware or software changes?
Please access your BIOS configuration and make sure that the Bluetooth option is enabled, see below;
You should have a check mark on the Bluetooth box.
Well, this is odd. First, I did check the BIOS, and Bluetooth is checked.
So that's not it. Still not working.
But then I noticed something else that may or may not be related, I don't know. I bought a NUC5i5RYH, and it initially had an issue, and I did a warranty replacement right away. This was just over a year ago when I bought it. I set up the replacement, and never noticed this...it says in the BIOS that it's a NUC5i5RYB, not H.
What is the difference, and is that right that I got that version?
Actually, that may not matter, I found this when Googling... "Note: Some documentation may refer to NUC5i5RYB, this is the model name for the motherboard which is integrated into the NUC5i5RYH NUC product."
Yea, this will always be the case. The string is for the board used in the chassis, not for the chassis itself. Whether you have a "K" chassis (without HDD bay) or "H" chassis (with HDD bay) really has no bearing on the board or its configuration (well, other that the possible presence of the HDD)...
We have several Intel® NUC Kits running from our end but none of them have shown this behavior. So, let's try the following suggestions;
In the meantime please let me know the following;
Thank you for the screenshots.
Yes, the option it should appear on the notifications bar.
Please try the following;
These are the antennas.
Please let me know how it goes, I am really interested in your results.
This is really strange.
So I did what is requested above. I reinstalled both drivers again and detached and reattached the antenna lines. No change. I restarted and still nothing. Bluetooth doesn't even show in the Device Manager at all.
So then I tried something else. I remembered that I changed my Windows logon to my Microsoft Live account sign in instead of just a local account login. I changed the setting back to local, and when I restarted, Bluetooth came back. I changed it back to a Microsoft logon to see if the problem would come back, but so far no, I still have Bluetooth again. So for now, it appears to be back. Weird.
/thread/113150 64567546, indeed is a strange behavior. I tried to look for something related to this behavior, but the search done did not bring any results. The good thing now is that your system is up-to-date and the hardware is also working.
I had the same issue with disappeared Bluetooth 64567546 reported. I am running Windows 10 on my NUC NUC5i7RYH and one day Bluetooth was gone without making any hardware or software changes in my system.
I've tried all the options suggested in this thread and none of them worked:
- updated/reinstalled Bluetooth driver to the latest
- updated Intel chipset driver
- updated BIOS, reset BIOS settings to default, checked Bluetooth is enabled
- disconnect/reconnect the bluetooth card antennas
I was able to fix the issue by trying that weird user account trick 64567546 used:
- created another local user with admin rights. Lets say - UserB.
- Logged in with UserB. Still no Bluetooth.
- Logged in with my original user (say UserA). No Bluetooth again.