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NUC6 - Whea uncorrectable error

Nildran
Beginner
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Hello,

I got a NUC model NUC6i3SYB (i3-6100U processor). When I try to install an operating system on it, the NUC crashes and reboots.

If I try to install Windows, I get the error "whea uncorrectable error". If I try to install Linux, I get the "processor context corrupt" error. I read on the Intel forum that updating the bios to version 0042 solves the problem. Not finding this version on your download page, I downloaded and installed the latest bios version available (0073).

Despite updating the bios to 0073, the same problem continues to occur. Would you have a solution?

Thanks

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Alberto_R_Intel
Moderator
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Nildran, Thank you for posting in the Intel® Communities Support.

 

In reference to this scenario, it is important to mention that Intel® NUC Kit NUC6i3SYB is under the status of End Of Interactive Support / Discontinued as you can verify in the link below:

https://ark.intel.com/content/www/us/en/ark/products/89186/intel-nuc-kit-nuc6i3syk.html


So, Intel® technical support will no longer be provided for this kind of product, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products Website helpful to address your request: 

https://www.intel.com/content/www/us/en/support/discontinued-products.html


Regards,

Albert R.


Intel Customer Support Technician


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