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RSmit24
Beginner
1,920 Views

NUC6CAYH Memory compatibility

Hi there

I have just purchased a barebone NUC6CAYH together with a Corsair DDR3L 2X4GB 1600MHZ Kit ie. 8GB SODIMM 1.35v.

I am getting a SODIMM error each time the NUC starts up

ie. Unsupported 1GB / 2GB density SODIMM(s) detected....

I'm not sure whats going on as there memory seems to be of the correct spec

Pleas help

Rog

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5 Replies
idata
Community Manager
118 Views

Hello Roger7339

 

 

Thank you for joining the community.

 

Could you provide us with the memory part number?

 

 

Have you tried to boot the unit with one memory at the time? Please use the DIMM closest to the board

 

 

If possible, could you try to boot the unit with a different memory?

 

 

Please let us know the outcome.

 

 

Regards,

 

Leonardo C.

 

LeonWaksman
Super User
118 Views

Only memory modules with SDRAM Density of 4Gbit and 8Gbit are supported in NUC6CAYH. Please count the SDRAM Devices (black memory chips), attached on both sides of the memory module printed board. Probably that your memory consists of 16 chips (8 on each side), therefore the SDRAM Density is of unsupported 2Gbit Density (4GB = 4096MB :16 = 256MB/Chip 256MB x 8 = 2048Mbit = 2Gbit/Chip)

Leon

RSmit24
Beginner
118 Views

The memory I have consists of two sodimm each of 4gb making up 8g

Each sodimm has 8 chips on the front and 8 on the back, hence 16 chips each sodimm - 32 chips in total for both sodimm

This is the link to the memory

https://www.scan.co.uk/products/8gb-(2x4gb)-corsair-ddr3l-so-dimm-value-select-pc3-12800-(1600)-non-... https://www.scan.co.uk/products/8gb-(2x4gb)-corsair-ddr3l-so-dimm-value-select-pc3-12800-(1600)-non-...

I've tried just having one sodimm installed but the same error

Any advice please

n_scott_pearson
Super User Retired Employee
118 Views

As Leon pointed out, if there are 16 ICs on each SODIMM, then these ICs use 1Mb or 2Mb technology. This technology is NOT supported by this NUC. You will need to replace this memory with SODIMMs that utilize 4Mb or 8Mb technology.

...S

LeonWaksman
Super User
118 Views

Hopping that my explanation is clear. You have incompatible memory modules. If the memory module consists 16 chips for 4GB size, that means that you have memory with 2Gb SDRAM density. See the Product Specification https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC6CAYS_NUC6CAYH_TechPr... https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC6CAYS_NUC6CAYH_TechPr... , para. 1.4 on page 19 for additional explanation. When you will replace your memory please check Intel Validated Memory list for your NUC: http://compatibleproducts.intel.com/ProductDetails/ExportPeripheralInfo?moduleName=Intel%C2%AE%20NUC... http://compatibleproducts.intel.com/ProductDetails/ExportPeripheralInfo?moduleName=Intel%C2%AE%20NUC...

Leon

Edit:

For example this product is compatible (consists of 8 SDRAMS chips - 4 on each side): https://www.amazon.com/Crucial-PC3L-12800-Unbuffered-SODIMM-204-Pin/dp/B00BP501AS/ref=sr_1_5?ie=UTF8... https://www.amazon.com/Crucial-PC3L-12800-Unbuffered-SODIMM-204-Pin/dp/B00BP501AS/ref=sr_1_5?ie=UTF8...

The P/N is CT2KIT51264BF160BJ

However be careful, the following product is not supported (very similar, but consists of 16 SDRAMS - 8 on each side): https://www.amazon.com/Crucial-PC3-12800-Unbuffered-SODIMM-204-Pin/dp/B005LDLVAO/ref=sr_1_2?ie=UTF8&... https://www.amazon.com/Crucial-PC3-12800-Unbuffered-SODIMM-204-Pin/dp/B005LDLVAO/ref=sr_1_2?ie=UTF8&...… The P/N is CT2KIT51264BF160B (without "J" in the end).

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