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JPell1
Beginner
530 Views

NUC6CAYH - No power

I have a NUC6CAYH that won't power on. There is a LED inside flashing near SATA power connector but otherwise, nothing turn on.

 

Any idea?

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11 Replies
n_scott_pearson
Super User Retired Employee
132 Views

When you press power button, what happens? Does the power LED come on at all? If so, does it come on solid or flash? If it flashes, what is the pattern?

...S

JPell1
Beginner
132 Views

No nothing at all

n_scott_pearson
Super User Retired Employee
132 Views

Is the green LED inside the chassis coming on when the power supply is connected and plugged in?

JPell1
Beginner
132 Views

Like I said, the only light I see is the one close to SATA power connector, and it's blinking

Vale
Beginner
132 Views

Hey,

i have the same problem. I have a NUC7i3BNH that won't power on.

I already tryed to use another power adapter, but it didnt help. Later i also noticed that green LED inside the NUC.

n_scott_pearson
Super User Retired Employee
132 Views

@Vale​  - Every users' issue is different. Please use the Ask a Question box to report your problem separately.

...S

n_scott_pearson
Super User Retired Employee
132 Views

@JPell1​,

 

Only suggestion I have is to try a different power supply. The green LED flashing is an indication that the NUC could not draw even standby power from the power supply. Only alternative explanation I can think of is that a surge of some sort fried the primary voltage regulators.

 

...S

JPell1
Beginner
132 Views

I already tried another power supply. Would like an answer from Intel on this one

AndrewG_Intel
Moderator
132 Views

Hello JPell1,

 

Thank you for posting on the Intel® communities.

I sent you a private message in order to collect contact information.

 

Regards,

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

AndrewG_Intel
Moderator
132 Views

Hello JPell1,

 

I would like to know if you were able to check the private message. If you need further assistance, please let us know. We will be glad to assist you.

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

AndrewG_Intel
Moderator
132 Views

Hello JPell1,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

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