I have the following reproducible problem with my NUC6CAYH:
I'm using the NUC as a HTPC and control it using a Logitech Harmony remote. In the Harmony, I set up the device "Microsoft MCE Keyboard" for switching on/off and controlling the NUC via its internal IR sensor. For switching on/off, the MCE Keyboard uses a Power Toggle command.
When trying to wake up the NUC from S5 via CIR, the Toggle command is recognized by the NUC only when sending it twice. However, sending a power command twice is not possible within a Harmony action. (It is only possible in manual operation).
I.e., when the NUC is in S5 shutdown state and I press Power Toggle 1st time, nothing happens. When pressing it 2nd time, the NUC boots. Once booted, a 3rd Power Toggle shuts down the NUC. When pressing Power Toggle again immediately within a few seconds, sometimes the NUC will start. But after a few minutes, it will only react on the second Toggle command.
I've tried several other device settings on the Harmony, including setting it up as Intel NUC6CAYH (which however has significantly less command options than the MCE Keyboard). A friend even reproduced this problem on his NUC6CAYH using an actual MCE remote controller.
The only device I found currrently being able to start the NUC via CIR properly is the Microsoft Windows Media Center PC, which includes besides Power Toggle also designated Power On and Power Off commands.
Power On works properly for waking from S5 via CIR.
My system settings:
Windows 10 Pro 64Bit version 1709
All drivers etc updated Jan 01st 2018
Fast Boot deactivated in BIOS
Hibernation deactivated in Windows (i.e. it shuts down to S5 with no hibernation file)
HDMI CEC deactivated
CIR activated and Wake via CIR from S3, S4, S5 activated
Please let me know, whether you can reproduce this problem or whether there are any other system settings that I could try to eliminate the problem.
Hi Martin_HM: Thank you very much for contacting the Intel® NUC communities. We will do our best to try to find a possible solution for this problem.
In order for us to better assist you we just wanted to check a few details:
What is the specific model of the Logitech Harmony remote?
Please provide the steps you follow to set the device as "Microsoft MCE Keyboard".
Even though you mentioned all the drivers are up to date, please try to install the following driver:
Just in case, on the following link you will find a list of tested peripherals for the Intel® NUC6CAYH, in there you will see some remote controls listed, not sure if you are using the one showing there:
Any further questions, please let me know.
re.: What is the specific model of the Logitech Harmony remote?
-> Harmony Ultimate (hub & handheld). I tried sending the commands both via hub and via handheld with the same result. Hub placed in front of the NUC, about 5ft distance.
re.: Please provide the steps you follow to set the device as "Microsoft MCE Keyboard".
-> By selecting manufacturer and model from the MyHarmony desktop software and then syncing with the remote.
Device Configuration Enhanced CIR and Wake via CIR were activated in the BIOS by default. Didn't touch them.
I tested the following device settings in the Harmony:
Manufacturer: Microsoft / Model: MCE Keyboard (Provides Power Toggle only)
Manufacturer: Microsoft / Model: MCE Remote (Provides Power Toggle only)
Manufacturer: Microsoft / Model: Windows Media Center PC (Provides Power Toggle and Power ON, Power OFF)
Manufacturer: Intel / Model: NUC6CAYH (Provides Power Toggle only)
In all cases Toggle booted the NUC on 2nd click only. Power ON on the Windows Media Center PC did boot on 1st click.
Another user with whom I chatted about this issue on a Kodi user forum even tested with an actual MCE remote with the same result, i.e. he needed to press Toggle twice.
re.: Even though you mentioned all the drivers are up to date, please try to install the following driver:
-> The driver installed is exactly this one. All other functions except Toggle (On) work fine. Nevertheless, I will try uninstall and re-install tonight.
re.: Just in case, on the following link you will find a list of tested peripherals for the Intel® NUC6CAYH
-> These are hardware remotes. I'm using a Harmony Ultimate, which simulates a remote for a certain target device. Since I tried MCE Keyboard (which is the keyboard for the Xbox listed) as well as Intel NUC, I assume that at least one of them should work. And, again, besides the Toggle, they do work fine.
I just found that the CIR driver installed on my NUC is not the one for which you sent me the link.
Actually it is newer.
The version from the link you sent is 126.96.36.199
The installed version is 188.8.131.52 dt. Jul. 29th, 2017.
Are you shure that 184.108.40.206 is the correct and latest version for my NUC6CAYH?
Can you please give me some guidance, how to downgrade to this version. I can't do a manual update. If I try, it tells me that the installed version is already the latest (since it is higher).
If I un-install the device, including delete driver, it comes right back with this version upon reboot.
Hi Martin_HM: Thank you for providing that information. Yes, the version 220.127.116.11 is the latest one in our web site:
After download and unzip the driver, to install it manually, please enter "Device Manager", right click on "Human Interface Devices", right click on the CIR device, select "Driver" after that "Update Driver", then :
Select "Browse my computer for driver software"
Then "Let me pick from a list of device drivers on my computer."
"Browse and access the directory where the driver files are found"
Open folder: "CIR_Win10_18.104.22.168.zip"
Open " ITECIR Driver v5320_Win 10_For_Microsoft_v1.3.0"
Enter: "Win 10x64"
And finally choose" itecir"
I tried the steps above on the Intel® NUC6CAYH, the driver version installed as you mentioned was 22.214.171.124, provided by Microsoft, after following those instructions driver version 126.96.36.199 was installed and after reboot that driver version remains.
Any questions, please let me know.
I downgraded the CIR driver to 188.8.131.52, but this didn't change the Power Toggle reaction. The NUC still starts after two Toggle clicks only.
Next I will try downgrading the BIOS.
Do you have a chance to test the behaviour with the NUC you have at hand? I.e. do you have a remote with which you can test waking up the NUC via CIR? The NUC needs to be off (S5 shutdown, not S3 Sleep) for a longer period to see this behaviour. If possible, switch it to S5 when finishing work and try Wake Up via CIR next morning.
Hi Martin_HM: Thank you very much for letting us know those results. We are glad to hear the issue got fixed with BIOS version 0042 and we will do further research on BIOS 0045 in order to confirm if there are some fixes needed for it. As soon as I get any updates I will post all the details on this thread.
Any questions, please let me know.
You are correct, BIOS 42 addresses the same issue focused on XBOX and XBOX 360 remotes, see the reference on BIOS release notes: https://downloadmirror.intel.com/27439/eng/AY_0047_ReleaseNotes.pdf https://downloadmirror.intel.com/27439/eng/AY_0047_ReleaseNotes.pdf
I am marking your answer as "correct answer"
although I'm not sure what this means for BIOS 47.
Are you saying that Intel fixed the WAKE function in BIOS 42 and then somehow removed the fix in BIOS 47?
Because it doesnt work in BIOS 47!
Indeed. Just got my NUC last week and programmed my Harmony One to power on/off the NUC.
I run latest 47 BIOS and no matter what, I have to press the power toggle twice to power it on.
If it worked with 42 (don't know, as I didn't had the version), why doesn't it work anymore with 47?
I als have an other question. When I am in Windows and press the power toggle button, Windows goes into sleep.
I would like to see a full power off. I guess this is something in Windows, but so far I can't find how to do that.
as an intermediate solution (until Intel comes up with a fixed BIOS), I have added "Intel NUC6CAYH" as a device in my Harmony setup -instead of the MCE Keyboard. The device Intel NUC offers, besides Power Toggle, also a designated Power On and Power Off button. Power On/Off seems to work.
Regarding ShutDown instead of Sleep, the following worked for me (please excuse if the terminology is not 100% accurate, since I'm on German Windows):
Run "gpedit.msc". This opens the Group Policies. Then go to computer configuration -> policies -> administrative templates... -> system -> power management -> button setting. Change "Reaction of Energy Saving Button" to ShutDown.
Thanks gonna try that this evening. Manufacturer Intel and as device NUC6CAYH?
Great tip about group policy. Could not find "Reaction of Energy Saving Button", but instead I see I can configure the sleep button to Shut Down. Will try that too.
What type of device did you add? I tried Media Center PC and Laptop, but with both I only see the option PowerToggle.
Oh btw I use the old Logitech software 7.7.0. Are you using that too? Or the new software?
Sorry, my mistake. I called the device Intel NUC, but for setting it up, select manufacturer Microsoft, device Windows Media Center PC. Do not select Computer, since this sends its commands via Bluetooth.
I'm using the MyHarmony software.
But there's a huge BUT:
I just found that all of a sudden even Power On doesn't work anymore. I.e. you need 2 clicks, just like Power Toggle.
I can swear it worked before, so maybe just give it a try. But I changed BIOS versions forth and back and now it doesn't anymore.
Looks like Intel now messed it up completely, so we can only hope for a fixed BIOS version.
Thanks now got a device with Powertoggle, Power On and Power Off.
And... that works. I can use both powertoggle and power on to startup from S5.
I used old software for this. Will try tomorrow with new Myharmony.
But... and now I can help you. You have to disable Fast boot option in Windows.
After you disable fast boot and shut down Windows, you can power up with just one click.
Please try and let us know.
I use SSD in my NUC, so hard to see the difference in boot time.
WT# I went to BIOS, changed fastboot to on. Could indeed not power on with 1 click.
Then disabled fastboot again and GRRRR cannot power up anymore with 1 click.
Really strange. Will investigate more tomorrow.
Good hint. I'm sure I did disable Fast Boot when I did the first installation. But as mentioned in the linked article "In a post on the https://www.reddit.com/r/pcmasterrace/comments/7hpdwz/win_10_reenabled_fast_startup_in_the_latest/ PC Master Race subreddit, a user pointed out that fast startup was re-enabled in a Windows 10 update following the release of the Fall Creators Update." So I will check tonight.
If you check, whether you need one or multiple clicks to boot the NUC, you need to wait a little while between Shut Off and Power On. If you restart immediately, one click will do. But after a while (several minutes), you will need two clicks (at least with Power Toggle).
Which BIOS version are you testing? And which is your CIR driver version?
First: I powered up the NUC with just 1 click on Power on. Really I am lost......
So I changed group policy. Now Windows shuts down when I push Power Off on the remote :-)
Not sure if I even installed the IR drivers. I downloaded latest version from Intel website, but I can't find it in device manager.
Did a power off with the remote. Waited about 1 minute and guess what ... it powers ON with 1 click again!
So maybe you have to check the fast shutdown setting. For me all is working now!