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Doron_M_Intel
Employee
1,477 Views

NUC6CAYS memory

Hi,

I'm trying to upgrade my NUC's memory. I installed a 4GB module but after turning on the NUC I don't get anything, not even the prompt to change the BIOS/Settings.

This happens both when I install it at the lower socket and when I install it in addition the the existing 2GB.

I'm attaching a picture of the memory module.

Can anyone tell me if this module is compatible or not?

Thanks,

Doron Mintz

0 Kudos
3 Replies
Leon_Merts
New Contributor II
82 Views

Hi Doron,

The memory module you are trying to use is 1.5V and is not supported by your system.

You should replace the module for a 1.35V version (DDR3L-1600/1866 1.35V SO-DIMM)

As shown here: https://ark.intel.com/products/95078/Intel-NUC-Kit-NUC6CAYS Intel® NUC Kit NUC6CAYS Product Specifications

Regards,

Leon Merts

LeonWaksman
Super User
82 Views

Hi Doron,

You should buy a compatible memory for your NUC: https://www.intel.com/content/www/us/en/support/articles/000023025/boards-and-kits.html System Memory for Intel® NUC Kits NUC6CAYH and NUC6CAYS . You should take care in addition to voltage 1.35V also to RAM density: https://www.intel.com/content/www/us/en/support/articles/000023485/boards-and-kits/intel-nuc-kits.ht... Unsupported 1Gb or 2Gb Density Error for Intel® NUC Kits NUC6CAYS and... . For example Kingston memory KVR16LS11/4 appears on Intel Validated Product list and you can see it here: http://www.plonter.co.il/detail.tmpl?sku=KVR16LS11-4 Kingston KVR16LS11-4 DDR3 - לנייד זכרונות חלקי מחשב or on vendor page: https://www.kingston.com/dataSheets/KVR16LS11_4.pdf https://www.kingston.com/dataSheets/KVR16LS11_4.pdf

Also Transcend memory TS512MSK64W6H is validated by Intel and you can see it here: http://www.plonter.co.il/detail.tmpl?sku=TS512MSK64W6H Transcend TS512MSK64W6H DDR3 - לנייד זכרונות חלקי מחשב

Leon

idata
Community Manager
82 Views

Hello Doron,

 

Thank you for reaching the Intel Communities.

I understand you would like to get more RAM to work with your system. We can certainly clarify that up.

In this case, the other peer is right, the required type of RAM is: DDR3L-1600/1866 1.35V SO-DIMM

As per the information found, this stick is 1.5V (http://bit.ly/2y6r9eN http://bit.ly/2y6r9eN )

If you have further questions, feel free to contact us back.

 

Thanks,

 

Esteban C
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