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Beginner
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NUC6i3SYH lost sound device after TV off/on

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I have a problem with my new NUC, my NUC is connect a TV through HDMI. Once I turn off TV and On it again, my NUC lost audio device. I need to uninstall HD Graphic 520 driver and reinstall the driver to get my sound back. To install the driver properly, my NUC need to reboot.

My NUC configure:

NUC6i3SYH

Memory https://www.amazon.com/gp/product/B014R8JWEA/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 Kingston Technology HyperX Impact 16GB Kit (2 x 8GB) 2400MHz DDR4 CL14 SODIMM Laptop Memory HX424S14IBK2/16

Intel 160G SSD

Windows 8.1 64bits.

BIOS version 0039.

Graphic driver version 4380

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New Contributor I
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Re: NUC6i3SYH lost sound device after TV off/on

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May you should give the Beta driver a try

https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-4... Download Intel® Beta Graphics Driver for Windows* 7/8.1/10 [15.40]

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New Contributor I
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Re: NUC6i3SYH lost sound device after TV off/on

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May you should give the Beta driver a try

https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-4... Download Intel® Beta Graphics Driver for Windows* 7/8.1/10 [15.40]

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Honored Contributor II
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Re: NUC6i3SYH lost sound device after TV off/on

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Hello BoweiSG ,

Thank you for joining the Intel communities.

Try following the steps on the following link to solve audio issues.

http://www.intel.com/content/www/us/en/support/boards-and-kits/000006796.html?wapkw=intel+nuc+kit+nu... HDMI Audio Doesn't Work

Best wishes,

Ivan

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Beginner
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Re: NUC6i3SYH lost sound device after TV off/on

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Thanks fryrpc!

After install the new driver, now the audio is working fine!

Regards

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Honored Contributor II
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Re: NUC6i3SYH lost sound device after TV off/on

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I'm glad that your issue has been resolve and thank you for sharing the result with us.

Best wishes,

Ivan

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