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meng
Beginner
3,585 Views

NUC6i3SYH with Windows Server 2012 R2 and Server 2016: "no intel adapters are present"

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I'm trying to install windows server 2016 standard, or 2012 R2 standard on a NUC6i3SYH but can't get the ethernet adaper to install correctly. I tried the latest 2012 R2 driver, windows 8, and windows 10 driver, and all say "cannot install the drivers. no intel adapters are present" when trying to install! Any suggestions?

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1 Solution
idata
Community Manager
451 Views

Hi,

 

 

I understand you are trying to find LAN drivers for Windows® server operating system.

 

Please bear in mind that Intel offers support for desktop operating systems with your Intel® NUC model. See the list of supported operating systems

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-boards/000005628.html http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-boards/000005628.html

 

 

The workaround available at the link that was previously posted by MartyG, may help.

 

 

Allan.

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12 Replies
st4
New Contributor III
451 Views

Hi Mikeeeeee,

Thank you for the post. Please be informed I will forward your concern to the NUC support team to better assist you. Thank you.

rgds,

wb

MartyG
Honored Contributor III
451 Views

In the meantime Mikeeeeee, you could check out this guide to a potential fix for the error that you encountered.

https://www.drivereasy.com/knowledge/solved-cannot-install-drivers-no-intelr-adapters-are-present-in... [Solved] Cannot install drivers. No Intel(R) Adapters are present in this computer - Driver Easy

meng
Beginner
451 Views

This can't be done in this case because the driver file is an exe file. So i extracted the file but there are 4 folders in there, "pro40gb", pro100, pro1000, and proxgb. I'm guessing I should use pro1000 but want to confirm. thanks

idata
Community Manager
452 Views

Hi,

 

 

I understand you are trying to find LAN drivers for Windows® server operating system.

 

Please bear in mind that Intel offers support for desktop operating systems with your Intel® NUC model. See the list of supported operating systems

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-boards/000005628.html http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-boards/000005628.html

 

 

The workaround available at the link that was previously posted by MartyG, may help.

 

 

Allan.

View solution in original post

KL2
Valued Contributor I
451 Views

NUC6i3SYH has an Intel I219V -- Not officially supported in Server 2012 / 2012 R2 / 2016 / etc.

See Here: /servlet/JiveServlet/download/38-152388/DriverMatrixFlyer_v2.pdf https://communities.intel.com/servlet/JiveServlet/download/38-152388/DriverMatrixFlyer_v2.pdf

LeonWaksman
Super User
451 Views

Hi Mikeeeeee

In your case you shall to install this driver manually: https://downloadcenter.intel.com/download/4239/Intel-Network-Adapter-Drivers-for-MS-DOS-%3Fproduct%3... Download Intel® Network Adapter Drivers for MS-DOS*

Follow these steps:

1. Extract and decompress the PRODOS.exe file to a folder. (To extract the file, you need an archive utility such as 7zip. If you don't have one, you can download it online.)

2. Go to https://www.drivereasy.com/knowledge/a-common-and-easy-way-to-access-device-manager-in-windows/ Device Manager.

3. Expand category "Network adapters". Right-click on the Intel network device and select Update Driver Software…

Note if the network driver is missing, it might be listed under category "Other devices". In this case, there is a yellow mark next to the device which is displayed as Ethernet Controller.

4. Click Browser my computer for driver software.

5. Click Let me pick from a list of device drivers on my computer.

6. Check the box next to "Show compatible hardware" and click Have Disk… button.

7. Click Browse… button and navigate to the folder where you extracted the driver file to.

8. Continue to open the folders until you can choose any of the .INF files. Then follow the on-screen instructions to install the driver.

I hope this will help

Leon

KL2
Valued Contributor I
451 Views

lw1948 wrote:

In your case you shall to install this driver manually: https://downloadcenter.intel.com/download/4239/Intel-Network-Adapter-Drivers-for-MS-DOS-%3Fproduct%3... Download Intel® Network Adapter Drivers for MS-DOS*

Follow these steps:

MS-DOS?

Totally different driver structure.

LeonWaksman
Super User
451 Views

Yes, this is the driver you are looking for. See the supported OS in the release note: https://downloadmirror.intel.com/4239/eng/readme.txt https://downloadmirror.intel.com/4239/eng/readme.txt

It is also working with I219-V Ethernet adapter used in your NUC. Try it. Shall work. Support Windows Server* 2012 R2.

KL2
Valued Contributor I
451 Views

lw1948 wrote:

Yes, this is the driver you are looking for. See the supported OS in the release note: https://downloadmirror.intel.com/4239/eng/readme.txt https://downloadmirror.intel.com/4239/eng/readme.txt

It is also working with I219-V Ethernet adapter used in your NUC. Try it. Shall work. Support Windows Server* 2012 R2.

No, it isn't.

The Readme is a generic file that is used for the entire Ethernet CD package. It does not mean the MS-DOS package contains driver support for Server 2012 and the like. Carefully read the O/S support in the Readme, it talks about FCoE not 1Gb ethernet / I219-V...

LeonWaksman
Super User
451 Views

I don't intend to arguing with you. I wanted only to help you. Did you try to install this driver manually as I've instructed you in post 6 and is not working? Any way this solution worked in similar case: The Ethernet adapter I219-V support is also defined on the driver download page below Readme Note link.

It is up to you to try it or not.

KL2
Valued Contributor I
451 Views

I'm not the one who created the post, I'm just trying to stop the spread of false information.

For fun, I tested it on a ASUS PRIME B250M-C which contains an Intel I219-V NIC, it does not work (and shouldn't): http://imgur.com/a/6RJoP http://imgur.com/a/6RJoP

MS-DOS and Win Server 2012 R2 are totally different architectures, and miles apart in driver support.

wuchris
Beginner
398 Views

Huaqin EE Chris

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