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NUC6i3syk DisplayPort nor woeking anymore after windows update 1803

PVenâ1
Beginner
1,235 Views

Hello

It seems after I have updated my windows 10 to the last build 1803, the displayport is not working anymore.

The NUC is connected to my TV, sometimes it is stil able to display something (rarely), but most part of the time not,

it seems that the displayport doesn't detect that there is something connected to it and stops displaying.

When I switch on the NUC, there is nothing displaying on the TV, just stays black. Sometimes it works, I can even enter on Windows, but after 5 or 10 minutes it stops displaying.

However the Nuc is still working as I could connect remotly to it.

I already updated Intel HD graphics 520 to the latest drivers : win64_24.20.100.6136

Bios also to : 0067

Can this be related to the Windows update or is the displayport broken ?

Thanks if anyone can help.

Regards

0 Kudos
2 Replies
idata
Employee
148 Views

Hello vdgama22

 

 

Thank you for joining the community.

 

 

Have you tried other DP cable?

 

 

Do you have output is you use the HDMI® port on the NUC?

 

 

For testing proposes could you rollback the Operating system (OS)?

 

 

Refer to the following link for assistance to rollback the OS, look for the option: Go back to your previous version of Windows.

 

 

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

 

 

Regards,

 

Leonardo C.

 

idata
Employee
148 Views

Hello vdgama22

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

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