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JShen18
Beginner
1,835 Views

NUC6i5SYH - USB 2.0 Header cable

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I have been trying for a week now to update my Windows 7 ISO with USB 3.0 drivers, to allow me to install this O/S onto my NUC. Unfortunately, none of Intel's workarounds have worked (including the ones listed here: https://downloadmirror.intel.com/25476/eng/Install-Win7-to-USB3.0-Computers-Readme.pdf https://downloadmirror.intel.com/25476/eng/Install-Win7-to-USB3.0-Computers-Readme.pdf).

 

I am now going to try using the onboard USB 2.0 ports.

 

However, I can't be sure of the exact cable I need. I've bought a couple but neither has fitted. I have also read differing views from people. Some say 1.25mm pitch is required, others say 2mm pitch.

Could someone at Intel please post a link to the correct cable for this particular model (NUC6i5SYH)? I'm in the UK so would prefer a UK supplier.

Once I get the correct cable, is it simply a case of connecting them (i.e. are the ports live or do they need to be enabled within BIOS)?

Thanks

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Accepted Solutions
BSutt
New Contributor II
154 Views

Please be aware that the onboard USB2 ports still utilize the USB3 Host Controller, and will not function without the proper USB3 drivers!

I tried the same thing at first, purchased a header to use the internal port, only to discover they will not work for Win7 without the updated drivers.

See my reply here which was marked as the correct answer for this issue:

View solution in original post

13 Replies
SKell7
New Contributor III
154 Views

I haven't tried this, but can't you just set the USB3 ports to EHCI mode (from XHCI) in the BIOS for installation and be done with it? Once installed and drivers are there, simply revert the BIOS setting.

JShen18
Beginner
154 Views

Lokutos, thank you for your reply. Unfortunately, there is no option in the BIOS to change from XHCI to EHCI. The only thing that looks relevant is USB Legacy, which allows USB support for non-USB-aware OSs. By default this option is on, but doesn't seem to work for Win7.

Bios version is 2.2.17

Thanks

AGond1
Beginner
154 Views

Hi Shentz,

please check this thread below

However I just wanted to utilize the USB 2.0 ports, not for installing Windows, but plugging peripherials not wasting the valuable USB3.0 ports. I ordered this special LID with the appropriate cables for my NUC6i5SYH. Working well since then.

You may try to install WIN10 with USB2.0 - never tried because during my initial Win10 setup I do not have this lid yet. I rather used the working methods suggested here in this forum or chek the www.nucblog.net site too.

Hope it helped

Rgs

Attila

idata
Community Manager
154 Views

Hi Shentz,

 

 

Let us know if the information provided by gatti71 helps you; also take a look on this link, there is a list of tested cables for Intel® NUCs.

 

http://www.microsatacables.com/cables/usb-2-0-usb-3-0 http://www.microsatacables.com/cables/usb-2-0-usb-3-0

 

 

Regards,

 

Hellen.

 

idata
Community Manager
154 Views

Hi Shentz,

 

 

I have been checking this thread and I was wondering if the information provided helps you.

 

 

Regards,

 

Hellen.

 

JShen18
Beginner
154 Views

Hi Hellen

It was sort of useful, thank you. But the link you sent for cables takes me to a website with 31 different cables. I still don't know which cable is the correct one for the NUC6i5SYH.

Please could you send me a link to the specific cable I need? I don't want to buy any more incompatible cables.

Thanks

James

JShen18
Beginner
154 Views

Also, one more thing. The website you linked to is based in the US. I would prefer a UK-based supplier, if possible.

 

Thanks

James

AGond1
Beginner
154 Views

HI Shentz

this is the link for the cabel below

http://www.gorite.com/nuc-lid-additional-dual-usb-20-ports-gr-lid-000 NUC LID Additional Dual USB 2.0 Ports

please check the recommended thread thoroughly with my answer: you may see the exact cable we needed for this NUC - I took a bunch of photos

This contains a specIal LID for the usb2 connectors plus 2 cable set: one of them for the earlier 5gen NUC with one 1x8 connector the secOnd one what we need is for the 6gen NUC with 2x4 connector separate ended. USE that.

The GORITE company is a cover for the microsata webpage.

UNfortunately it is a US Based company but I COULD easily and cheaply order IT to Hungary.

No other solution discovered since then.

idata
Community Manager
154 Views

Hi Shaentz,

 

 

Intel cannot suggest you a specific cable, it's because we haven't tested with all models in the market. I suggest you to contact our contact center in UK to better assistance.

 

http://www.intel.co.uk/content/www/uk/en/support/contact-support.html http://www.intel.co.uk/content/www/uk/en/support/contact-support.html

 

 

Regards,

 

Hellen.

 

BSutt
New Contributor II
155 Views

Please be aware that the onboard USB2 ports still utilize the USB3 Host Controller, and will not function without the proper USB3 drivers!

I tried the same thing at first, purchased a header to use the internal port, only to discover they will not work for Win7 without the updated drivers.

See my reply here which was marked as the correct answer for this issue:

View solution in original post

JShen18
Beginner
154 Views

Thank you for your reply, very good to know before I bought cables.

Very disappointing not to get this type of response from Intel. Had I listened to them, I would've bought more cables that would've left me no better than where I started.

Anyway, I took the easy way out in the end and bought Windows 10. All up and running fine now.

Thanks

JShen18
Beginner
154 Views

Hellen

 

As det_bradlee mentions further down the post, the onboard USB2 ports still use the USB3 host controller and so would still do what I was asking. So had I bought the cables, it wouldn't have helped me still.
idata
Community Manager
154 Views

Hi Shentz,

 

 

I apologize for this; I misunderstand the main issue, please let me know if there is anything else I can do for you.

 

 

Regards,

 

Hellen.