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12983 Discussions

NUC6i5SYH won't power on

SKora1
Beginner
792 Views

I have a Intel NUC NUC6i5SYH which is not powering on. None of the LEDs light up even if pressed for a 2-3 sec.

The warranty of this device is valid till September 2019 but I am unable to create a warranty claim. Is there any solution to get this device fixed either by Intel or other means of support?

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2 Replies
LeonWaksman
Super User
267 Views

Try to contact by phone your local service center (Sri Lanka?) https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html

 

Leon

 

LeonWaksman
Super User
267 Views
  1. Have you checked the Power Supply? Or, using other Power Supply?
  2. Try to press little harder on the POwer Button. There are problems with contaminated contacts of the Power Switch in this model.

Leon

 

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