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BSanf
Beginner
1,080 Views

NUC6i7KYB Fan Problem?

I have had this unit since shortly after they were released. Up to now it has worked perfectly. The Board version is H90766-402 I am on the latest BIOS - KYSKLi70.86A.0051.2018.0110.1800. OS is Windows 10 Pro.

SN is BTKY619000RS Manufactured July, 2016

Recently the fan has started making a winning noise that I haven't heard before. I opened the system, and there was minor dust on the fan blades. I used a vacuum cleaner close to the fan to spin it up, and remove dust, and also any dust in the air intake passages. Reassembled, and it is still noisy - almost sounds like bearing failure.

Is there a way to get a replacement, and then send this one back? I would hate to be without it for weeks.

Ben

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glussier
New Contributor I
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The only way to get a replacement fan is to get in touch with customer support and get an RMA on your NUC.

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