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servi
Beginner
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NUC6i7KYK constant thermal trip

NUC6i7KYK has been barely used in the past year because of constant thermal trip.

Normally runs near 90 C. have tried putting fan duty cycle to 100%, keeps core around 100C, but still trips within 30 mins at memory temp > 118 ... trying custom or cool, etc no obvious help ...

any suggestions?

SME2018

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2 Replies
idata
Community Manager
61 Views

Hello SME2018

 

Thank you for joining this Community.

 

I understand that you are experiencing constant thermal trip issues in your Intel® NUC NUC6i7KYK

 

In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

As well, can you please tell us, have you experienced any random reboots/blue screens or any error messages that you can remember?

 

Is the unit making any sounds or noises when set to cool?

 

I hope to hear from you soon.

 

Regards,

 

Diego S.

 

idata
Community Manager
61 Views

Hello SME2018,

 

We just wanted to double check if you still need further assistance.

 

Please do not hesitate on contacting us back.

 

Best Regards,

 

Diego S.

 

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