NUC6i7KYK doesn't boot

[WWang31]

Hello,

I met some trouble with my intel NUC. When I press the power button on the NUC, it will show the Intel NUC logo and bios option (like "F2 to Enter Setup" and so on). But it doesn't response the keyboard pressing so I can't enter bios.

I've tried to change keyboard, change USB port, press power button for long time (3 seconds or more), press F1 to F12, plug USB stick as windows 10 installer. My monitor supports 1024x768. But it just doesn't work. Please help me.

Thank you so much!

[idata]

Hello, zliaky. Thank you for joining the Intel Communities.

I would like to know the following:

• For how long do you have this issue?
• What is the BIOS version installed?
• Do you have an Operating System installed?
• What is the model of your RAM and SSD?

Antony S.

[n_scott_pearson]

If you are hitting F2 and the system then hangs, this usually means that your monitor does not support the 1024x768 pixel resolution. This is an absolute requirement for Visual BIOS operation.

...S